Groupon: DO NOT BUY FROM THIS COMPANY. THEY SEND OUT PRO...
A Groupon customer review by GetHuman user ~Barbara Daniels from November 22nd, 2017
Background on ~Barbara Daniels's case
GetHuman: ~Barbara Daniels - can you tell our other Groupon customers when your case took place?
~Barbara Daniels: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara Daniels a list of common Groupon problems)
~Barbara Daniels: "Technical support" was why I was trying to contact.
~Barbara Daniels's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara Daniels: DO NOT BUY FROM THIS COMPANY. THEY SEND OUT PRODUCTS WITHOUT YOU ORDERING SND Ai DON'T KNOW HOW THEY GET YOUR INFO, ITS INVASION OF YOUR PRIVACY
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Barbara Daniels: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara Daniels: I'd give them a three out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Barbara Daniels: For that I would say four out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Barbara Daniels: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara Daniels taken from his Groupon customer service problem that occurred on November 16th, 2017.