Guardian Dental Insurance: I called and was informed there was a new promo...
A Guardian Dental Insurance customer review by GetHuman user GetHuman-312890 from November 23rd, 2017
Background on GetHuman-312890's case
GetHuman: GetHuman-312890 - can you tell our other Guardian Dental Insurance customers when your case took place?
GetHuman-312890: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to Guardian Dental Insurance, and if so, how?
GetHuman: And which of these common Guardian Dental Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-312890 a list of common Guardian Dental Insurance problems)
GetHuman-312890: "Find a provider" was why I was trying to call.
GetHuman-312890's review of Guardian Dental Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Guardian Dental Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-312890: I called and was informed there was a new promotion. It asked if I was ** or older press * for yes and pound for for no. then asks if you are interested in a $***.** voucher from local retailers for $*.**. If not interested it tells you to stay on the line. after waiting it tells you, you are not eligible for any of these programs then tells you to hang up twice then starts making this horrible screeching sound in the phone. I tried the number twice with the same result. It also gave the option to call ***-***-**** but this is a promotional number for dish network... I only want o know about my dental coverage and this is very unprofessional.
GetHuman: Let's quantify your experience contacting Guardian Dental Insurance. On a scale of 1 to 5, how easy is it go get help on a Guardian Dental Insurance problem?
GetHuman-312890: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-312890: I'd give them a one out of five on communication.
GetHuman: And what about Guardian Dental Insurance's ability to quickly and effectively address your problem?
GetHuman-312890: For that I would say one out of five.
GetHuman: And finally- any advice for other Guardian Dental Insurance customers?
GetHuman-312890: Call them early in the day or late. Don't forget any personal or account information you might need for Guardian Dental Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-312890 taken from his Guardian Dental Insurance customer service problem that occurred on November 18th, 2017.