H&R Block Customer Reviews

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H&R Block Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
21.6
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent H&R Block Reviews 1 - 15 of 126

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 by chuckbo - from 1 day ago

I was in the middle of a conversation, typing a message, when the chat window cancelled. Did you all hang up? Read full review ›
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 by rpdice - from 2 days ago

Simply wanted to know how to upgrade my filing from basic, not hard and the online filing gives you no choice once you have started. and you Read full review ›
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 by chuck - from 2 days ago

The question was really for a tax assistance specialist instead of a product specialist. But the Ask for Tax Assistance method provided does Read full review ›
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 by Scott - from 3 days ago

There is a new system and it caused alot of problems filing my tax return. It could've been bettwer last year for people but,this year seems Read full review ›
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 by Melissa - from 4 days ago

The person who helped me did his best, however I have a serious problem about a "tax expert" taking my info. I cant get in contact with anyo Read full review ›
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 by Anon - from 4 days ago

Never answered my call. Read full review ›
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 by Anonymous - from 11 days ago

I was very happy with Jack. He solved the problem (which was caused by me!) in just a few minutes. Read full review ›
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 by Nicole - from 15 days ago

The phone goes straight to a customer service rep if they do not answer at the offices. The rep answered and was no help AT ALL. All I wante Read full review ›
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 by Anonymous - from 1 mo ago

You transferred me to tech support who doesn't even know about HRBlock Read full review ›
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 by Alexus - from 1 mo ago

No one answers!! Read full review ›
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 by Irma borrecco - from 1 mo ago

The office in Chehalis wasington is crap. They screw up all the time and the preparers are very poor. Read full review ›
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 by Anonymous - from 1 mo ago

No answer Read full review ›
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 by Jennifer - from 2 mos ago

This year is a disappointment. I will go somewhere else to file this year. Read full review ›
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 by Leon - from 2 mos ago

Customer serive rep. was helpful and helped me file a complaint to the distrcit manager agaist the horrible customer service at the West Sai Read full review ›
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 by Leon - from 2 mos ago

Customer service rep. was helpful and filed the complaint with the district manager. Read full review ›
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