H&R Block Customer Reviews

HomeRead Customer ReviewsH&R Block Customer Reviews

H&R Block Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
21.2
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how H&R Block has done over time on our H&R Block ratings page.
Don't forget to weigh in
Add your review
Make sure you rate H&R Block too - we need to keep each other informed!


Recent H&R Block Reviews 1 - 15 of 126

Write your own review... 

 by Jennifer - from 2 days ago

This year is a disappointment. I will go somewhere else to file this year. Read full review ›
Write your own review... 

 by Leon - from 4 days ago

Customer serive rep. was helpful and helped me file a complaint to the distrcit manager agaist the horrible customer service at the West Sai Read full review ›
Write your own review... 

 by Leon - from 4 days ago

Customer service rep. was helpful and filed the complaint with the district manager. Read full review ›
Write your own review... 

 by Anonymous - from 7 days ago

Horriblle Company. Been working on problem for months. Had tax return 2012 and 2013 done by FIVE FIVE DIFFERENT PREPARERS, ORIGINAL THEN A Read full review ›
Write your own review... 

 by david - from 10 days ago

needed to get access to my tax returns from a few years ago i misplaced the packet that they gave me and i talked to someone using this numb Read full review ›
Write your own review... 

 by yikes - from 1 mo ago

Unfortunately I feel like complaining is a waste of time. Will file complaint w/BBB. Read full review ›
Write your own review... 

 by customer - from 2 mos ago

awful is a superlative word for the service at this number Read full review ›
Write your own review... 

 by unknown - from 2 mos ago

I recently visited H&R Block in Sioux Falls, South Dakota on Minnesota ave. At first I was very disappointed I payed for a service and the s Read full review ›
Write your own review... 

 by Dee - from 4 mos ago

Tried the call back online, canceled the call back. Tried the 888-646-9885 & the 472 #. Also, called the corporate #, reach someone online, Read full review ›
Write your own review... 

 by hrblocksucks - from 5 mos ago

awful Read full review ›
Write your own review... 

 by M - from 6 mos ago

Only open M-F. When I work & Sat would be nice to speak to someone!! Read full review ›
Write your own review... 

 by Anonymous - from 6 mos ago

When using the electronic check system for payment on 4/9/14, the amount was entered for $530 should have been $230. Agent called immediate Read full review ›
Write your own review... 

 by St louis - from 6 mos ago

worst experience!! I went to process ITIN for my kid in St louis ,MO ;they did't do any thing except filling application & grabbed $250 from Read full review ›
Write your own review... 

 by Anonymous - from 6 mos ago

After 4 visits to the Essex Green, NJ, branch of H&R Block, 4 calls to the IRS(made by me not H&R Block) and a letter from the IRS( I owe mo Read full review ›
Write your own review... 

 by Cla5043 - from 7 mos ago

It's been 3 months and I finally am giving up. Not only did they make a mistake on my taxes but they called me a liar and tried to blame me Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful H&R Block information besides reviews

Most commonly sought information by H&R Block customers looking for reviews