H&R Block Customer Reviews

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H&R Block Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
26.7
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent H&R Block Reviews 1 - 15 of 126

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 by terry - from 14 days ago

A friend with 18 yrs experience at an H&R Block office helped me with at-home software, but couldn't get depreciation calculations to work c Read full review ›
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 by Kaeleri - from 16 days ago

I am not paying for support on a service I already paid for. I simply need to access a spot to enter my PIN munber Read full review ›
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 by Paul - from 17 days ago

H&R Block charged my credit card twice for one purchase of their tax software. Called the 800 # and the helpdesk lady basically gave me the Read full review ›
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 by Anonymous - from 18 days ago

WAS PUT ON HOLD, AND 79 MINUTES LATER, I WAS DISCONNECTED. NO CALL BACK, EVEN THOUGH THEY ASKED FOR MY NUMBER. THIS CALL WAS PROMPTED BECAUS Read full review ›
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 by Never Again HR Block - from 18 days ago

Left this call back service request on for over 7 hours! NEVER RECEIVED A CALL. NEVER again HR Block. Read full review ›
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 by Donna - from 19 days ago

no one ever answered. I have never talked to a human.And my taxes were done wrong costing me thousands. and I never got anyone on the phone, Read full review ›
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 by Yoyo - from 19 days ago

Still on hold 50 minutes later...only have to call because their website is absolute crap and they make it insanely difficult to reach a hum Read full review ›
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 by ybnormal - from 19 days ago

No one answers the phone help line. No one responds to the online chat helpline. Read full review ›
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 by hrblock using scamware - from 19 days ago

I'm not the only one hr skimmed. From the complaints I've been reading hr block skims in many, many, many different ways. The point is they Read full review ›
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 by hrblock using scamware - from 19 days ago

On the phone for 90min +. Now I'm explaining where the screwed up and got caught trying to scam money from me, by charging more than adverti Read full review ›
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 by hr block is using scamwa... - from 19 days ago

hrblock was good before, WAS. When the company gets big, it finds ways to pinch their customers. hr block knows it and don't care. Who's gon Read full review ›
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 by hr using scamware - from 19 days ago

The computer software they used never filed my state. I paid for both. On tax day I was curious to see what the issue was and it wasn't even Read full review ›
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 by Former long term HR Bloc... - from 19 days ago

no response after over 1 hour hold time. Do not waste your mobile minutes time on this company. Ridiculous. Get better customer service from Read full review ›
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 by HR_block is terrible - from 20 days ago

I just want to give you my money but keep getting credit card errors. Completely unhelpful the first time--told to try back again later. The Read full review ›
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 by Anonymous - from 20 days ago

I went to H&R for filing as I decided I will shop around. Keep in mind I did not pay. They provided a foler to me and=s I thought it include Read full review ›
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