H&R Block Customer Reviews

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H&R Block Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
25.6
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent H&R Block Reviews 1 - 15 of 126

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 by Happy camper - from 1 day ago

She gave me the info I needed. Call only took 15 min total. Read full review ›
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 by Anonymous - from 1 day ago

no issues with this line, quicker than the others Read full review ›
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 by parker - from 2 days ago

i spent over an hour and a half with someone only to get no where. question is still un-answered and i still don't have my taxes filed. Read full review ›
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 by Anonymous - from 3 days ago

never did get a responce, hung up!!! Read full review ›
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 by Anonymous - from 3 days ago

redirected me to a phone number and chat service rather than addressing the issue. no explanation of why he can't help directly Read full review ›
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 by Anonymous - from 3 days ago

I had an appointment with CPA in the office at Sawmill in Columbus OH. He came out with the customers before me, and should know I was wait Read full review ›
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 by very upset - from 3 days ago

They filled our taxes with a $2200 error on taxes we owed. Instead of paying in we should get a refund. It took 3 days to get an answer. Read full review ›
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 by Anonymous - from 4 days ago

poor Read full review ›
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 by Anonymous - from 4 days ago

poor Read full review ›
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 by The guy on hold - from 4 days ago

I was on hold for 90 minutes. It continued to say hold. I then looked on line to see that the line is only available until 5pm. WTF?/\ Tell Read full review ›
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 by tx - from 4 days ago

no answer Read full review ›
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 by Anonymous - from 4 days ago

I just wanted to log off the software. I was my first time using it and I can not logoff without losing my info. Read full review ›
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 by dedgar - from 4 days ago

I've been kicked off twice. I am trying both phone and online - getting no one. Have spent 45 minutes this time. Read full review ›
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 by Val - from 5 days ago

trying to get our prep money back coz of the fault on their online program. got no service at all!! Read full review ›
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 by STILL WAITING - from 5 days ago

Still holding because last call guy gave me wrong info so now 2 months later no irs return and now no help from hr block who's rep gave wron Read full review ›
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