HFC Bank Ltd (UK): Language barrier - did not help me at all
A HFC Bank Ltd (UK) customer review by GetHuman user ~noraken7 from October 30th, 2017
Background on ~noraken7's case
GetHuman: ~noraken7 - can you tell our other HFC Bank Ltd (UK) customers when your case took place?
~noraken7: Yeah. It was morning, on October 22nd.
GetHuman: Did you reach out to HFC Bank Ltd (UK), and if so, how?
GetHuman: And which of these common HFC Bank Ltd (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~noraken7 a list of common HFC Bank Ltd (UK) problems)
~noraken7: "Complaint" was why I was trying to call.
~noraken7's review of HFC Bank Ltd (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's HFC Bank Ltd (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~noraken7: Language barrier - did not help me at all
GetHuman: Let's quantify your experience contacting HFC Bank Ltd (UK). On a scale of 1 to 5, how easy is it go get help on a HFC Bank Ltd (UK) problem?
~noraken7: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~noraken7: I'd give them a three out of five on communication.
GetHuman: And what about HFC Bank Ltd (UK)'s ability to quickly and effectively address your problem?
~noraken7: For that I would say one out of five.
GetHuman: And finally- any advice for other HFC Bank Ltd (UK) customers?
~noraken7: Call them early in the day or late. Don't forget any personal or account information you might need for HFC Bank Ltd (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~noraken7 taken from his HFC Bank Ltd (UK) customer service problem that occurred on October 22nd, 2017.