HGTV Magazine: Almost no waiting and the person was cheerful a...
A HGTV Magazine customer review by GetHuman user ~In the Pines from November 21st, 2017
Background on ~In the Pines's case
GetHuman: ~In the Pines - can you tell our other HGTV Magazine customers when your case took place?
~In the Pines: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to HGTV Magazine, and if so, how?
GetHuman: And which of these common HGTV Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~In the Pines a list of common HGTV Magazine problems)
~In the Pines: "Cancel Subscription" was why I was trying to call.
~In the Pines's review of HGTV Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's HGTV Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~In the Pines: Almost no waiting and the person was cheerful and very helpful. Very refreshing!
GetHuman: Let's quantify your experience contacting HGTV Magazine. On a scale of 1 to 5, how easy is it go get help on a HGTV Magazine problem?
~In the Pines: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~In the Pines: I'd give them a five out of five on communication.
GetHuman: And what about HGTV Magazine's ability to quickly and effectively address your problem?
~In the Pines: For that I would say five out of five.
GetHuman: And finally- any advice for other HGTV Magazine customers?
~In the Pines: Call them early in the day or late. Don't forget any personal or account information you might need for HGTV Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~In the Pines taken from his HGTV Magazine customer service problem that occurred on November 15th, 2017.