HSBC (US) Customer Reviews

“If you don't have your telephone access code, wait until the prompt that asks you if you'd like it mailed to you, this is when you press "0"” Read full review ›

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by Anonymous - from 2 mos ago

“Worked well for me” Read full review ›

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by nanawusuaa - from 2 mos ago

“customer service is very poor no people skills representatives never know the right department to transfer customers so far thry are the wor” Read full review ›

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by lauryn - from 3 mos ago

“Recording with no option to speak to a representative. Dialing 0 did nothing.” Read full review ›

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by Anonymous - from 7 mos ago

“keep pressing 0 at prompts” Read full review ›

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by ron - from 8 mos ago

“great short cut was able to get what I needed and pretty quick beats the 4 hours holding” Read full review ›

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by julie - from 9 mos ago

“only able to deal with mastercard accounts. not banking.” Read full review ›

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by AUstinDave - from 9 mos ago

“It disconnected the call after entering an account number” Read full review ›

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by Anonymous - from 9 mos ago

“how difficult is it to get the exchange rate from USD to GBP. very by HSBC standards. she quoted me 18,000 transfer would be 13,000 USD??, t” Read full review ›

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by kwilli - from 10 mos ago

“I was connected almost immediately to a representative after following the GetHuman instructions. ” Read full review ›

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by Anonymous - from 10 mos ago

“Followed prompts to speak to customer service rep. After about 3 min. on hold, I spoke with someone who had my problem taken care of in 5 m” Read full review ›

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by Anonymous - from 11 mos ago

“Immediate human response on a Sat night!” Read full review ›

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by anonymous - from 11 mos ago

“Someone in North America picked up the phone immediately” Read full review ›

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