Haband: worse customer service ever. it seems that duke...

A Haband customer review by GetHuman user ~fucked up sevice from November 21st, 2017

Background on ~fucked up sevice's case

GetHuman: ~fucked up sevice - can you tell our other Haband customers when your case took place?
~fucked up sevice: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Haband, and if so, how?
~fucked up sevice: I used the 800-213-1220 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~fucked up sevice a list of common Haband problems)
~fucked up sevice: "Cancel order" was why I was trying to call.

~fucked up sevice's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fucked up sevice: worse customer service ever. it seems that duke hires out of the usa help that can not understand the problems you have. do not order from this company ever.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~fucked up sevice: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fucked up sevice: I'd give them a four out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~fucked up sevice: For that I would say one out of five.
GetHuman: And finally- any advice for other Haband customers?
~fucked up sevice: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fucked up sevice taken from his Haband customer service problem that occurred on November 12th, 2017.

Haband

2.29 of 5 stars | 111 reviews

~fucked up sevice's Haband Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Haband, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Haband in any way.

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