Haband: Terrible customer service. English is not even...
A Haband customer review by GetHuman user ~former customer from November 21st, 2017
Background on ~former customer's case
GetHuman: ~former customer - can you tell our other Haband customers when your case took place?
~former customer: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~former customer a list of common Haband problems)
~former customer: "Warranty claim" was why I was trying to call.
~former customer's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~former customer: Terrible customer service. English is not even their second language, and when you actually expect service the claim phone problems.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~former customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~former customer: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~former customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Haband customers?
~former customer: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~former customer taken from his Haband customer service problem that occurred on November 18th, 2017.