Half.com: I never got in touch with anyone. It just kept...
A Half.com customer review by GetHuman user ~Upset Student from November 25th, 2017
Background on ~Upset Student's case
GetHuman: ~Upset Student - can you tell our other Half.com customers when your case took place?
~Upset Student: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Half.com, and if so, how?
GetHuman: And which of these common Half.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset Student a list of common Half.com problems)
~Upset Student: "Setup service" was why I was trying to contact.
~Upset Student's review of Half.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Half.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset Student: I never got in touch with anyone. It just kept hanging up. They owe me money by charging me twice!
GetHuman: Let's quantify your experience contacting Half.com. On a scale of 1 to 5, how easy is it go get help on a Half.com problem?
~Upset Student: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset Student: I'd give them a one out of five on communication.
GetHuman: And what about Half.com's ability to quickly and effectively address your problem?
~Upset Student: For that I would say four out of five.
GetHuman: And finally- any advice for other Half.com customers?
~Upset Student: Call them early in the day or late. Don't forget any personal or account information you might need for Half.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset Student taken from his Half.com customer service problem that occurred on November 16th, 2017.