Half.com: There is no LIVE person. It just tells you to e...
A Half.com customer review by GetHuman user GetHuman-289243 from November 26th, 2017
Background on GetHuman-289243's case
GetHuman: GetHuman-289243 - can you tell our other Half.com customers when your case took place?
GetHuman-289243: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Half.com, and if so, how?
GetHuman: And which of these common Half.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-289243 a list of common Half.com problems)
GetHuman-289243: "Lower my bill" was why I was trying to contact.
GetHuman-289243's review of Half.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Half.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-289243: There is no LIVE person. It just tells you to email half.com because they are an online store. Completely useless when you want to contact customer service reps.
GetHuman: Let's quantify your experience contacting Half.com. On a scale of 1 to 5, how easy is it go get help on a Half.com problem?
GetHuman-289243: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-289243: I'd give them a one out of five on communication.
GetHuman: And what about Half.com's ability to quickly and effectively address your problem?
GetHuman-289243: For that I would say one out of five.
GetHuman: And finally- any advice for other Half.com customers?
GetHuman-289243: Call them early in the day or late. Don't forget any personal or account information you might need for Half.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-289243 taken from his Half.com customer service problem that occurred on November 20th, 2017.