Hampton Inn: they never did answer the phone.
A Hampton Inn customer review by GetHuman user ~unhappy guest from November 22nd, 2017
Background on ~unhappy guest's case
GetHuman: ~unhappy guest - can you tell our other Hampton Inn customers when your case took place?
~unhappy guest: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Hampton Inn, and if so, how?
GetHuman: And which of these common Hampton Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy guest a list of common Hampton Inn problems)
~unhappy guest: "Make a booking" was why I was trying to call.
~unhappy guest's review of Hampton Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Hampton Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy guest: they never did answer the phone.
GetHuman: Let's quantify your experience contacting Hampton Inn. On a scale of 1 to 5, how easy is it go get help on a Hampton Inn problem?
~unhappy guest: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy guest: I'd give them a one out of five on communication.
GetHuman: And what about Hampton Inn's ability to quickly and effectively address your problem?
~unhappy guest: For that I would say one out of five.
GetHuman: And finally- any advice for other Hampton Inn customers?
~unhappy guest: Call them early in the day or late. Don't forget any personal or account information you might need for Hampton Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy guest taken from his Hampton Inn customer service problem that occurred on November 18th, 2017.