Hannspree: No Answer
A Hannspree customer review by GetHuman user ~HardDrive Failing from November 21st, 2017
Background on ~HardDrive Failing's case
GetHuman: ~HardDrive Failing - can you tell our other Hannspree customers when your case took place?
~HardDrive Failing: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Hannspree, and if so, how?
GetHuman: And which of these common Hannspree customer issues best describes the reason you wanted to talk to them?
(Shows ~HardDrive Failing a list of common Hannspree problems)
~HardDrive Failing: "Make a purchase" was why I was trying to call.
~HardDrive Failing's review of Hannspree customer service
GetHuman: So how would you sum up your experience for GetHuman's Hannspree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HardDrive Failing: No Answer
GetHuman: Let's quantify your experience contacting Hannspree. On a scale of 1 to 5, how easy is it go get help on a Hannspree problem?
~HardDrive Failing: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HardDrive Failing: I'd give them a two out of five on communication.
GetHuman: And what about Hannspree's ability to quickly and effectively address your problem?
~HardDrive Failing: For that I would say one out of five.
GetHuman: And finally- any advice for other Hannspree customers?
~HardDrive Failing: Call them early in the day or late. Don't forget any personal or account information you might need for Hannspree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HardDrive Failing taken from his Hannspree customer service problem that occurred on November 17th, 2017.