HauteLook.com: Alexandria in customer service did an excellent...

A HauteLook.com customer review by GetHuman user ~rvolkjr from November 27th, 2017

Background on ~rvolkjr's case

GetHuman: ~rvolkjr - can you tell our other HauteLook.com customers when your case took place?
~rvolkjr: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to HauteLook.com, and if so, how?
~rvolkjr: I used the 888-547-8438 number I found for on the GetHuman HauteLook.com customer phone number page I was on: HauteLook.com Customer Service Phone Number
GetHuman: And which of these common HauteLook.com customer issues best describes the reason you wanted to talk to them?
(Shows ~rvolkjr a list of common HauteLook.com problems)
~rvolkjr: "Make a purchase" was why I was trying to call.

~rvolkjr's review of HauteLook.com customer service

GetHuman: So how would you sum up your experience for GetHuman's HauteLook.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rvolkjr: Alexandria in customer service did an excellent job and answered my refund questions and explained what the refund was about. I had not received any notice from PayPal so I did not know about the refund amount and had to call Haute Look to get answers. She did an excellent professional job?
GetHuman: Let's quantify your experience contacting HauteLook.com. On a scale of 1 to 5, how easy is it go get help on a HauteLook.com problem?
~rvolkjr: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rvolkjr: I'd give them a four out of five on communication.
GetHuman: And what about HauteLook.com's ability to quickly and effectively address your problem?
~rvolkjr: For that I would say five out of five.
GetHuman: And finally- any advice for other HauteLook.com customers?
~rvolkjr: Call them early in the day or late. Don't forget any personal or account information you might need for HauteLook.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rvolkjr taken from his HauteLook.com customer service problem that occurred on November 20th, 2017.

HauteLook.com

5.00 of 5 stars | 27 reviews

~rvolkjr's HauteLook.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like HauteLook.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with HauteLook.com in any way.

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