Healthy Living Direct: Rubbish firm but good customer service (Dale)

A Healthy Living Direct customer review by GetHuman user GetHuman-13518 from November 20th, 2017

Background on GetHuman-13518's case

GetHuman: GetHuman-13518 - can you tell our other Healthy Living Direct customers when your case took place?
GetHuman-13518: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Healthy Living Direct, and if so, how?
GetHuman-13518: I used the +44 1377 232330 number I found for on the GetHuman Healthy Living Direct customer phone number page I was on: Healthy Living Direct Customer Service Phone Number
GetHuman: And which of these common Healthy Living Direct customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13518 a list of common Healthy Living Direct problems)
GetHuman-13518: "Complaint" was why I was trying to call.

GetHuman-13518's review of Healthy Living Direct customer service

GetHuman: So how would you sum up your experience for GetHuman's Healthy Living Direct customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13518: Rubbish firm but good customer service (Dale)
GetHuman: Let's quantify your experience contacting Healthy Living Direct. On a scale of 1 to 5, how easy is it go get help on a Healthy Living Direct problem?
GetHuman-13518: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13518: I'd give them a three out of five on communication.
GetHuman: And what about Healthy Living Direct's ability to quickly and effectively address your problem?
GetHuman-13518: For that I would say four out of five.
GetHuman: And finally- any advice for other Healthy Living Direct customers?
GetHuman-13518: Call them early in the day or late. Don't forget any personal or account information you might need for Healthy Living Direct to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13518 taken from his Healthy Living Direct customer service problem that occurred on November 17th, 2017.

Healthy Living Direct

5.00 of 5 stars | 9 reviews

GetHuman-13518's Healthy Living Direct Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Healthy Living Direct, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Healthy Living Direct in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!