Hearst Magazines: spoke to Nicole, she was just wonderful
A Hearst Magazines customer review by GetHuman user ~jeanne favreau from November 25th, 2017
Background on ~jeanne favreau's case
GetHuman: ~jeanne favreau - can you tell our other Hearst Magazines customers when your case took place?
~jeanne favreau: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Hearst Magazines, and if so, how?
GetHuman: And which of these common Hearst Magazines customer issues best describes the reason you wanted to talk to them?
(Shows ~jeanne favreau a list of common Hearst Magazines problems)
~jeanne favreau: "Update Account Info" was why I was trying to call.
~jeanne favreau's review of Hearst Magazines customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Magazines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeanne favreau: spoke to Nicole, she was just wonderful
GetHuman: Let's quantify your experience contacting Hearst Magazines. On a scale of 1 to 5, how easy is it go get help on a Hearst Magazines problem?
~jeanne favreau: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeanne favreau: I'd give them a five out of five on communication.
GetHuman: And what about Hearst Magazines's ability to quickly and effectively address your problem?
~jeanne favreau: For that I would say five out of five.
GetHuman: And finally- any advice for other Hearst Magazines customers?
~jeanne favreau: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Magazines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeanne favreau taken from his Hearst Magazines customer service problem that occurred on November 18th, 2017.