Hefty Brands: * menus.... still no help... defective tabs on...
A Hefty Brands customer review by GetHuman user ~visitor from November 13th, 2017
Background on ~visitor's case
GetHuman: ~visitor - can you tell our other Hefty Brands customers when your case took place?
~visitor: Yeah. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Hefty Brands, and if so, how?
GetHuman: And which of these common Hefty Brands customer issues best describes the reason you wanted to talk to them?
(Shows ~visitor a list of common Hefty Brands problems)
~visitor: "Warranty claim" was why I was trying to call.
~visitor's review of Hefty Brands customer service
GetHuman: So how would you sum up your experience for GetHuman's Hefty Brands customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~visitor: * menus.... still no help... defective tabs on kitchen bags ... box of **
GetHuman: Let's quantify your experience contacting Hefty Brands. On a scale of 1 to 5, how easy is it go get help on a Hefty Brands problem?
~visitor: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~visitor: I'd give them a one out of five on communication.
GetHuman: And what about Hefty Brands's ability to quickly and effectively address your problem?
~visitor: For that I would say five out of five.
GetHuman: And finally- any advice for other Hefty Brands customers?
~visitor: Call them early in the day or late. Don't forget any personal or account information you might need for Hefty Brands to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~visitor taken from his Hefty Brands customer service problem that occurred on November 3rd, 2017.