Herff Jones: Well it's a good thing I contacted this number...

A Herff Jones customer review by GetHuman user GetHuman-305338 from November 19th, 2017

Background on GetHuman-305338's case

GetHuman: GetHuman-305338 - can you tell our other Herff Jones customers when your case took place?
GetHuman-305338: Yup. It was late at night, on November 9th.
GetHuman: Did you reach out to Herff Jones, and if so, how?
GetHuman-305338: I used the 800-837-4235 number I found for on the GetHuman Herff Jones customer phone number page I was on: Herff Jones Customer Service Phone Number
GetHuman: And which of these common Herff Jones customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-305338 a list of common Herff Jones problems)
GetHuman-305338: "Track order" was why I was trying to call.

GetHuman-305338's review of Herff Jones customer service

GetHuman: So how would you sum up your experience for GetHuman's Herff Jones customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-305338: Well it's a good thing I contacted this number and talked to somebody because had I used the number on the website, I don't know if I would've EVER talked to the guy they have for resizing. Anyway, issue resolved.
GetHuman: Let's quantify your experience contacting Herff Jones. On a scale of 1 to 5, how easy is it go get help on a Herff Jones problem?
GetHuman-305338: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-305338: I'd give them a five out of five on communication.
GetHuman: And what about Herff Jones's ability to quickly and effectively address your problem?
GetHuman-305338: For that I would say four out of five.
GetHuman: And finally- any advice for other Herff Jones customers?
GetHuman-305338: Call them early in the day or late. Don't forget any personal or account information you might need for Herff Jones to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-305338 taken from his Herff Jones customer service problem that occurred on November 9th, 2017.

Herff Jones

3.00 of 5 stars | 39 reviews

GetHuman-305338's Herff Jones Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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