Hertz - Customer Support: This company has horrible service at Savannah A...
A Hertz - Customer Support customer review by GetHuman user ~Regina Grant from November 27th, 2017
Background on ~Regina Grant's case
GetHuman: ~Regina Grant - can you tell our other Hertz - Customer Support customers when your case took place?
~Regina Grant: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Hertz - Customer Support, and if so, how?
GetHuman: And which of these common Hertz - Customer Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Regina Grant a list of common Hertz - Customer Support problems)
~Regina Grant: "Overcharge/Strange charge" was why I was trying to call.
~Regina Grant's review of Hertz - Customer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hertz - Customer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Regina Grant: This company has horrible service at Savannah Airport. The representatives are very rude,bad customer service and they try to rip you off with the prepay rates at the counter if you book early. They say Hertz Gold Club is great which that is but the service is horrible. Please stay away from Savannah Airport
GetHuman: Let's quantify your experience contacting Hertz - Customer Support. On a scale of 1 to 5, how easy is it go get help on a Hertz - Customer Support problem?
~Regina Grant: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Regina Grant: I'd give them a four out of five on communication.
GetHuman: And what about Hertz - Customer Support's ability to quickly and effectively address your problem?
~Regina Grant: For that I would say three out of five.
GetHuman: And finally- any advice for other Hertz - Customer Support customers?
~Regina Grant: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hertz - Customer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Regina Grant taken from his Hertz - Customer Support customer service problem that occurred on November 18th, 2017.