Hewlett-Packard (HP) Customer Reviews

“I got transferred 4 times. I needed help with a flash drive and somehow ended in printer support. Turns out they won't support this product ” Read full review ›

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by bamf - from 19 days ago

“The agent was very helpful but I had to repeat myself every other word, and I missed most of his word too. They need to go through some sort” Read full review ›

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by any - from 21 days ago

“Took over my computer disabled my firewall Then hung up.” Read full review ›

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by ed nj - from 24 days ago

“I will never buy another Hp product again absolute nightmare on my second one and this is a hardware problem. No techs that will come to you” Read full review ›

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by Seelan - from 30 days ago

“Not prompt” Read full review ›

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by boston bob - from 1 mo ago

“agent spoke broken english and gave me incorrect info.” Read full review ›

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by Wesley - from 1 mo ago

“Another case of an outsourced tech support branch, they remained professional but not willin to work with me.” Read full review ›

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by Krash - from 2 mos ago

“Difficult to make thickly-accented person understand the problem, which was relatively simple - how to speed dial. She thought I needed help” Read full review ›

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by Randy - from 2 mos ago

“Amazed they can stay in business with such bad customer service” Read full review ›

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by lois - from 2 mos ago

“I called and received clear direction on how to handle the problem.” Read full review ›

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by BFred - from 3 mos ago

“Super!” Read full review ›

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by Tapoore - from 3 mos ago

“Very helpful. Much better than a phone call.” Read full review ›

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by jazz2122 - from 4 mos ago

“Talked to someone who can't speak English and apparently knows nothing about laptops or the error messages they receive. How these morons g” Read full review ›

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by TechproA+S+ - from 4 mos ago

“3rd call to HP about the same problem 8500a printer that locks up.HP consultant did not have authority to replace even warranty.he had to em” Read full review ›

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by JHawkins - from 4 mos ago

“The service is absolutely awful. They didn't listen to my issues, they were incredibly bureaucratic in their process, I was disconnected mul” Read full review ›

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