Holland America Cruise Line: I left my iphone on the Noordam and have tied a...

A Holland America Cruise Line customer review by GetHuman user GetHuman-429764 from November 20th, 2017

Background on GetHuman-429764's case

GetHuman: GetHuman-429764 - can you tell our other Holland America Cruise Line customers when your case took place?
GetHuman-429764: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Holland America Cruise Line, and if so, how?
GetHuman-429764: I used the 800-426-0327 number I found for on the GetHuman Holland America Cruise Line customer phone number page I was on: Holland America Cruise Line Customer Service Phone Number
GetHuman: And which of these common Holland America Cruise Line customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-429764 a list of common Holland America Cruise Line problems)
GetHuman-429764: "Missing item" was why I was trying to call.

GetHuman-429764's review of Holland America Cruise Line customer service

GetHuman: So how would you sum up your experience for GetHuman's Holland America Cruise Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-429764: I left my iphone on the Noordam and have tied all day to contact someone about it to no avail. What can I do to contact someone???
GetHuman: Let's quantify your experience contacting Holland America Cruise Line. On a scale of 1 to 5, how easy is it go get help on a Holland America Cruise Line problem?
GetHuman-429764: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-429764: I'd give them a three out of five on communication.
GetHuman: And what about Holland America Cruise Line's ability to quickly and effectively address your problem?
GetHuman-429764: For that I would say four out of five.
GetHuman: And finally- any advice for other Holland America Cruise Line customers?
GetHuman-429764: Call them early in the day or late. Don't forget any personal or account information you might need for Holland America Cruise Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-429764 taken from his Holland America Cruise Line customer service problem that occurred on November 16th, 2017.

Holland America Cruise Line

5.00 of 5 stars | 8 reviews

GetHuman-429764's Holland America Cruise Line Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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