Hollister: Waited never talked to anyone and the time I di...
A Hollister customer review by GetHuman user GetHuman-404215 from November 25th, 2017
Background on GetHuman-404215's case
GetHuman: GetHuman-404215 - can you tell our other Hollister customers when your case took place?
GetHuman-404215: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Hollister, and if so, how?
GetHuman: And which of these common Hollister customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404215 a list of common Hollister problems)
GetHuman-404215: "Complaint" was why I was trying to call.
GetHuman-404215's review of Hollister customer service
GetHuman: So how would you sum up your experience for GetHuman's Hollister customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404215: Waited never talked to anyone and the time I did talk to someone my problems didn't get revolved
GetHuman: Let's quantify your experience contacting Hollister. On a scale of 1 to 5, how easy is it go get help on a Hollister problem?
GetHuman-404215: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404215: I'd give them a two out of five on communication.
GetHuman: And what about Hollister's ability to quickly and effectively address your problem?
GetHuman-404215: For that I would say three out of five.
GetHuman: And finally- any advice for other Hollister customers?
GetHuman-404215: Call them early in the day or late. Don't forget any personal or account information you might need for Hollister to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404215 taken from his Hollister customer service problem that occurred on November 16th, 2017.