Home Depot: I spoke with a good representative with a bad m...

A Home Depot customer review by GetHuman user GetHuman-104987 from November 23rd, 2017

Background on GetHuman-104987's case

GetHuman: GetHuman-104987 - can you tell our other Home Depot customers when your case took place?
GetHuman-104987: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman-104987: I used the 800-466-3337 number I found for on the GetHuman Home Depot customer phone number page I was on: Home Depot Customer Service Phone Number
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104987 a list of common Home Depot problems)
GetHuman-104987: "Store Feedback" was why I was trying to call.

GetHuman-104987's review of Home Depot customer service

GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104987: I spoke with a good representative with a bad microphone. Can't blame her for that.
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
GetHuman-104987: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104987: I'd give them a five out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
GetHuman-104987: For that I would say two out of five.
GetHuman: And finally- any advice for other Home Depot customers?
GetHuman-104987: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104987 taken from his Home Depot customer service problem that occurred on November 17th, 2017.

Home Depot

2.33 of 5 stars | 81 reviews

GetHuman-104987's Home Depot Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Home Depot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Home Depot in any way.

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