Home Depot: Connected instantly. Still not happy with Home...
A Home Depot customer review by GetHuman user ~A Nonny Mouse from November 27th, 2017
Background on ~A Nonny Mouse's case
GetHuman: ~A Nonny Mouse - can you tell our other Home Depot customers when your case took place?
~A Nonny Mouse: Yup. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~A Nonny Mouse a list of common Home Depot problems)
~A Nonny Mouse: "Installation/delivery" was why I was trying to call.
~A Nonny Mouse's review of Home Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A Nonny Mouse: Connected instantly. Still not happy with Home Depot but this helped.
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
~A Nonny Mouse: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A Nonny Mouse: I'd give them a five out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
~A Nonny Mouse: For that I would say two out of five.
GetHuman: And finally- any advice for other Home Depot customers?
~A Nonny Mouse: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A Nonny Mouse taken from his Home Depot customer service problem that occurred on November 25th, 2017.