Hoover Vacuum: These guys **** a$$ tells me hold on then puts...

A Hoover Vacuum customer review by GetHuman user ~Anti-Hoover from November 25th, 2017

Background on ~Anti-Hoover 's case

GetHuman: ~Anti-Hoover - can you tell our other Hoover Vacuum customers when your case took place?
~Anti-Hoover : Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Hoover Vacuum, and if so, how?
~Anti-Hoover : I used the 800-944-9200 number I found for on the GetHuman Hoover Vacuum customer phone number page I was on: Hoover Vacuum Customer Service Phone Number
GetHuman: And which of these common Hoover Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~Anti-Hoover a list of common Hoover Vacuum problems)
~Anti-Hoover : "Warranty claim" was why I was trying to call.

~Anti-Hoover 's review of Hoover Vacuum customer service

GetHuman: So how would you sum up your experience for GetHuman's Hoover Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anti-Hoover : These guys **** a$$ tells me hold on then puts me on hold for ** min as if she was hoping I would hang up because she did not want to help me.
GetHuman: Let's quantify your experience contacting Hoover Vacuum. On a scale of 1 to 5, how easy is it go get help on a Hoover Vacuum problem?
~Anti-Hoover : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anti-Hoover : I'd give them a three out of five on communication.
GetHuman: And what about Hoover Vacuum's ability to quickly and effectively address your problem?
~Anti-Hoover : For that I would say two out of five.
GetHuman: And finally- any advice for other Hoover Vacuum customers?
~Anti-Hoover : Call them early in the day or late. Don't forget any personal or account information you might need for Hoover Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anti-Hoover taken from his Hoover Vacuum customer service problem that occurred on November 23rd, 2017.

Hoover Vacuum

1.00 of 5 stars | 14 reviews

~Anti-Hoover 's Hoover Vacuum Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hoover Vacuum, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hoover Vacuum in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!