Hotels.com Customer Review - HotelsdotcomSux

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Review by HotelsdotcomSux from Aug 20, 2010

by HotelsdotcomSux - 1 year ago

“Hotels.com will NOT help you if you have a problem with the hotel! I am/was a repeat customer with Hotels.com because I thought they would help if I ever had an issue with a hotel. WRONG! An hour after booking through them, the hotel wouldn't give me a room NOR my money back...and Hotels.com wouldn't help any (this was only an hour after booking through them!). Hotels.com wouldn't even let me speak to a manager!! WTF?!”

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