Hotmail: i need to change my password! its logged on a p...
A Hotmail customer review by GetHuman user ~hiba moualem from November 22nd, 2017
Background on ~hiba moualem's case
GetHuman: ~hiba moualem - can you tell our other Hotmail customers when your case took place?
~hiba moualem: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Hotmail, and if so, how?
GetHuman: And which of these common Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows ~hiba moualem a list of common Hotmail problems)
~hiba moualem: "Lower my bill" was why I was trying to contact.
~hiba moualem's review of Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hiba moualem: i need to change my password! its logged on a phone that is not mine anymore
GetHuman: Let's quantify your experience contacting Hotmail. On a scale of 1 to 5, how easy is it go get help on a Hotmail problem?
~hiba moualem: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hiba moualem: I'd give them a one out of five on communication.
GetHuman: And what about Hotmail's ability to quickly and effectively address your problem?
~hiba moualem: For that I would say one out of five.
GetHuman: And finally- any advice for other Hotmail customers?
~hiba moualem: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hiba moualem taken from his Hotmail customer service problem that occurred on November 14th, 2017.