Hotwire Customer Reviews

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Hotwire Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
23.4
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Hotwire Reviews 1 - 15 of 32

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 by ESPERANZA MEJIA - from 5 days ago

buenos días Read full review ›
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 by Anonymous - from 14 days ago

Your recording on the phone sort of puts you in a loop until you get a real person Read full review ›
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 by Vahnyyz - from 1 mo ago

This service is absolutely amazing, even if I had to wait to get to someone, this process lets me actually WORK and get things done while th Read full review ›
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 by Anonymous - from 2 mos ago

Great service thanks Read full review ›
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 by Anonymous - from 2 mos ago

checking seat numbers, all went great Read full review ›
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 by Lisa - from 2 mos ago

Waited for over 20 minutes to speak to someone about the hotel that was picked for us which is disgusting & going to ruin our trip because I Read full review ›
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 by Jim - from 2 mos ago

Hotwire is a ripoff company and will not stand behind their product. Do not use them. Read full review ›
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 by Anonymous - from 2 mos ago

Andy is awesome! Helped us understand our error and eager to do the best for us. He is a keeper! Read full review ›
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 by Anonymous - from 2 mos ago

so nice to speak to someone who could communicate well!! Ryan was incredibly helpful in getting a flight time changed don't listen to the h Read full review ›
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 by Deb - from 3 mos ago

I ended up working with Catherine and she was very helpful and friendly as well. Read full review ›
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 by delia - from 3 mos ago

Great service by Marshall Read full review ›
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 by lds86 - from 4 mos ago

unable to assist, refused to connect to a manager, and rude service. Read full review ›
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 by Anonoymous - from 5 mos ago

Disgusted with the customer service representative, her name was Holailey. Will avoid using Hotwire in future. Read full review ›
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 by John - from 6 mos ago

My experience was bad with Hotwire, I had relied on them in the Past, they used to do a good job, at least that's what I thought. recently i Read full review ›
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 by Anonymous - from 6 mos ago

Helped very well! Read full review ›
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