Hubzu.com: HUBZU listed a home as having * baths when it o...

A Hubzu.com customer review by GetHuman user ~truthgoes100mph from November 22nd, 2017

Background on ~truthgoes100mph's case

GetHuman: ~truthgoes100mph - can you tell our other Hubzu.com customers when your case took place?
~truthgoes100mph: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Hubzu.com, and if so, how?
~truthgoes100mph: I used the 855-882-1314 number I found for on the GetHuman Hubzu.com customer phone number page I was on: Hubzu.com Customer Service Phone Number
GetHuman: And which of these common Hubzu.com customer issues best describes the reason you wanted to talk to them?
(Shows ~truthgoes100mph a list of common Hubzu.com problems)
~truthgoes100mph: "None of those really matches why I wanted to call Hubzu.com that day." was why I was trying to call.

~truthgoes100mph's review of Hubzu.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Hubzu.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~truthgoes100mph: HUBZU listed a home as having * baths when it only had *. The agent who listed it posted room sizes that weren't even close *All rooms smaller than the sizes listed* HUBZU is "investigating" going on ** days. * auctions later it is still listed and no changes to accurately reflect true dimensions or correct amount of bathrooms. I see a class action suit on the horizon. An agent said HUBZU does this all the time and seems to be getting away with it.
GetHuman: Let's quantify your experience contacting Hubzu.com. On a scale of 1 to 5, how easy is it go get help on a Hubzu.com problem?
~truthgoes100mph: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~truthgoes100mph: I'd give them a one out of five on communication.
GetHuman: And what about Hubzu.com's ability to quickly and effectively address your problem?
~truthgoes100mph: For that I would say four out of five.
GetHuman: And finally- any advice for other Hubzu.com customers?
~truthgoes100mph: Call them early in the day or late. Don't forget any personal or account information you might need for Hubzu.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~truthgoes100mph taken from his Hubzu.com customer service problem that occurred on November 15th, 2017.

Hubzu.com

1.00 of 5 stars | 23 reviews

~truthgoes100mph's Hubzu.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hubzu.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hubzu.com in any way.

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