Hughesnet Customer Reviews

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Hughesnet Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
19.9
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Hughesnet Reviews 1 - 15 of 204

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 by checkspast - from 5 days ago

Spoke with Charlie who was absolutely amazing. A technician is scheduled to come out tomorrow. YAY! Read full review ›
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 by agseventyfour - from 12 days ago

I got Huges net about two months ago. After awhile it got slower and slower. I called in to correct it, spent about three hours fooling ar Read full review ›
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 by PissedOff - from 14 days ago

Continual issues that are never resolved, poor communication ability on their whole staff. Issue after issue. The ONLY thing they seem to be Read full review ›
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 by DC - from 14 days ago

They came out and hooked me up. Speed was very slow. Upload was 20% of what was quoted. They would not send anyone out. Spent over 2 hou Read full review ›
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 by anon - from 20 days ago

After getting nowhere with regular hughes personnel who just read from scripts, This person helped me right away. Read full review ›
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 by Anonymous - from 27 days ago

After speaking with an outsourced office several times, over several weeks and without any resolution, this customer service rep was amazing Read full review ›
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 by BARRYWG - from 1 mo ago

TOOK ABOUT 10 MIN. TO RESOLVE ALL ISSUES BUT THE REP. WAS SOLVING SEVERAL ISSUES FOR ME. HE WAS VERY POLITE AND PROFESSIONAL. JUST EXCELLENT Read full review ›
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 by ptynpnk - from 1 mo ago

With something that took me 4 hours getting no where with HughesNet customer service overseas somewhere took Nathan less than 5 min! Thank Read full review ›
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 by mikie48 - from 2 mos ago

very good service, except I had to use this method to get the issue resolved. Your out sourced customer service to a foreign country sucks Read full review ›
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 by ANTHONY - from 2 mos ago

advertise fast internet speed(not) even upgraded plan now paying close to $90. cant even enjoy video clip without freezing. Read full review ›
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 by Anonymous - from 4 mos ago

We had a problem. Hughes Net didn't have an answer. Read full review ›
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 by Anonymous - from 4 mos ago

Man who assisted me was great. He has service tech coming in 18 hours. Read full review ›
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 by Anonymous - from 4 mos ago

Man was very helpful. Has service tech coming in 18 hours. Read full review ›
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 by Ty the Guy - from 4 mos ago

I got the call center in TX. No wait. English. Read full review ›
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 by Marissa93 - from 4 mos ago

the main customer service phone number doesnt work at all! Read full review ›
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