Hughesnet Customer Reviews

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Hughesnet Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
19.5
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Hughesnet Reviews 1 - 15 of 204

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 by Anonymous - from 1 day ago

Second call today that I tried to explain that I have no phone service. They will only speak to my husband because he is the account holder. Read full review ›
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 by anonymous - from 4 days ago

Finally resolved! Read full review ›
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 by ATV - from 5 days ago

They spoke English from a foreign country and when I tried to cancel 3 different times they stated that I had not canceled. They sent me th Read full review ›
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 by KB - from 8 days ago

Spoke with Eddie in Executive Support. Excellent Customer Service, easy to understand. Took care of the problem quickly. Too bad the regular Read full review ›
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 by cjmd - from 16 days ago

I had Hughes net for 5 months. I did not realize it had limited data. Twice I ran out of data, and they provided me more when I called the Read full review ›
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 by unknown - from 24 days ago

they ask for your password and are not in the United States, just ask to talk to a us person and they can not connect you!!! Read full review ›
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 by GreenSage420 - from 1 mo ago

Finally I was able to quickly reach a competent, English-speaking representative!! My concerns were promptly and efficiently addressed after Read full review ›
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 by screwhughesnet - from 1 mo ago

DO NOT RECOMMEND. Please, save yourself the trouble and find a different ISP. I would not tell the worst enemy to use this company. They wil Read full review ›
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 by Pleasedon'tusehughesnet - from 1 mo ago

Really horrible company. If I could give them 0/5 starts, I would. Prices WAY too high. Cancelled service, returned their stuff and called t Read full review ›
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 by HUGHESNETSUCKS - from 1 mo ago

Worst internet company I have ever used. Outrageous prices. Horrible customer service reps. Returned my equipment and was still charged 324. Read full review ›
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 by creekwalker - from 1 mo ago

Wow! I wish I had this number throughout the 9 years I had Hughes. Awesome number and service. I was calling to cancel my service and it Read full review ›
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 by Anonymous - from 1 mo ago

Start with the first issue ... Takes 2-5 minutes just to look at craigslist, eBay or even offer up... When I first contacted within the firs Read full review ›
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 by Anonymous - from 1 mo ago

confusing Read full review ›
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 by confused - from 1 mo ago

very confusing explenation concerning why they charged different amounts practically every month. they forgot to give us a discount that we Read full review ›
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 by NEVERUSEHUGESNET - from 1 mo ago

The worse service ever! The service is slow and not worth it and when you cancel they still continue to bill you. Took literally almost thre Read full review ›
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