Hughesnet Customer Reviews

HomeRead Customer ReviewsHughesnet Customer Reviews

Hughesnet Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
20.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how Hughesnet has done over time on our Hughesnet ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Hughesnet too - we need to keep each other informed!


Recent Hughesnet Reviews 1 - 15 of 126

Write your own review... 

 by Anonymous - from 5 days ago

They have by far the best customer service representatives i have ever worked with! I really appreciated their genuine care and concern for Read full review ›
Write your own review... 

 by Anonymous - from 7 days ago

Moving onto a boat where service is not possible. Foreign rep demanded that they move it, stated it will probably not work, or charge me a c Read full review ›
Write your own review... 

 by Terminator - from 10 days ago

Called the regular number talked to two people both times I asked for a supervisor never got one. First person hung up on me second one I h Read full review ›
Write your own review... 

 by Anonymous - from 15 days ago

Worst Read full review ›
Write your own review... 

 by IMH Opinion - from 1 mo ago

Initially I called to cancel service because during the trial period we lost connection. The first rep told me it would cost $125 to realign Read full review ›
Write your own review... 

 by carole - from 1 mo ago

I have been trying for 3 days to get your phone service on the card that was sent to me. Phone for $19,95 per month for 3 months equipment Read full review ›
Write your own review... 

 by wtf - from 1 mo ago

sham of a company! i had to call my bank to make sure these aholes don't hit my account for more money. No customer service. Just a phone lo Read full review ›
Write your own review... 

 by Mrs. M - from 1 mo ago

Mr. Salazar was very helpful and took care of the issue with changing the cc very quickly. I have spoken with him before - always very profe Read full review ›
Write your own review... 

 by Kled - from 1 mo ago

Horrible service I don't know how I let myself get stuck with a two year contract which I was forced to break for $211 since the service was Read full review ›
Write your own review... 

 by Coach - from 2 mos ago

Mr. Salazar was able to identify the issue in less than 5 minutes. When he realized how long the issue had been going on, he reimbursed me f Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Excellent Customer Service given! Read full review ›
Write your own review... 

 by Ms. Hill - from 2 mos ago

I have been trying to get a check from hughesnet since March. Every time I talk to these foreigners that are taking the calls are dumber th Read full review ›
Write your own review... 

 by bettysueathome - from 2 mos ago

a hughes net rep came in as if he were here to install my internet that was supposed to be frontier he said he said he was here to install m Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

Finally resolved, a real CSR here in the US who understood the issue and had the ability to fix it. Read full review ›
Write your own review... 

 by Dee - from 3 mos ago

Number connected me to a contract representative in Asia, No help at all Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Hughesnet information besides reviews

Most commonly sought information by Hughesnet customers looking for reviews