Hughesnet Customer Reviews

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Hughesnet Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
20.6
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Hughesnet Reviews 1 - 15 of 126

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 by IMH Opinion - from 6 days ago

Initially I called to cancel service because during the trial period we lost connection. The first rep told me it would cost $125 to realign Read full review ›
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 by carole - from 10 days ago

I have been trying for 3 days to get your phone service on the card that was sent to me. Phone for $19,95 per month for 3 months equipment Read full review ›
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 by wtf - from 16 days ago

sham of a company! i had to call my bank to make sure these aholes don't hit my account for more money. No customer service. Just a phone lo Read full review ›
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 by Mrs. M - from 28 days ago

Mr. Salazar was very helpful and took care of the issue with changing the cc very quickly. I have spoken with him before - always very profe Read full review ›
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 by Kled - from 1 mo ago

Horrible service I don't know how I let myself get stuck with a two year contract which I was forced to break for $211 since the service was Read full review ›
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 by Coach - from 1 mo ago

Mr. Salazar was able to identify the issue in less than 5 minutes. When he realized how long the issue had been going on, he reimbursed me f Read full review ›
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 by Anonymous - from 1 mo ago

Excellent Customer Service given! Read full review ›
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 by Ms. Hill - from 1 mo ago

I have been trying to get a check from hughesnet since March. Every time I talk to these foreigners that are taking the calls are dumber th Read full review ›
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 by bettysueathome - from 2 mos ago

a hughes net rep came in as if he were here to install my internet that was supposed to be frontier he said he said he was here to install m Read full review ›
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 by Anonymous - from 2 mos ago

Finally resolved, a real CSR here in the US who understood the issue and had the ability to fix it. Read full review ›
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 by Dee - from 2 mos ago

Number connected me to a contract representative in Asia, No help at all Read full review ›
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 by Janet P - from 2 mos ago

Our Hughsnet HT1100 modem has been "DEAD" since June 1, 2014 but when the account reset on June 7, 2014 all 21.5 GB bleed from our account i Read full review ›
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 by Anonymous - from 2 mos ago

direct costumer account manager, no machine no wait in hold Read full review ›
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 by Don't Buy - from 2 mos ago

When the price was changed at the beginning I almost canceled then, I wish I did that then. System would not work right, very slow to not si Read full review ›
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 by Finally Resolution - from 2 mos ago

Although I had to do 8 months MAJOR research and tracking down of the right people to resolve my issue, I finally spoke with Gilbert and Rog Read full review ›
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