Hughesnet Customer Reviews

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Hughesnet Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
21.5
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Hughesnet Reviews 1 - 15 of 126

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 by joy - from 3 days ago

The problem is where we live! In a forest!!! But, it is the way to go if you can do without and internet! Read full review ›
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 by Anonymous - from 13 days ago

Hughes net was better at one time....The wait time is horrible. I have spend hours trying to get the right person to help. Read full review ›
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 by mom - from 25 days ago

GIlbert was an excellent source. After getting the run around for 3 hours at 866-347-3292 it was a relief to talk with him. Of course, the Read full review ›
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 by Jamie - from 29 days ago

Was billed $450 ETF after fivr lousy months of service, but when we cancelled we were told the fee would be waived. Called this number, got Read full review ›
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 by Kaustin - from 1 mo ago

Although the problem isn't resolved yet, the person I spoke with understands it. He agrees that something isn't right, and is turning it ove Read full review ›
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 by Anonymous - from 1 mo ago

Pressed 0 for operator, was transferred to Executive Account Customer Service. Compared to the overseas customer service who were rude to m Read full review ›
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 by Anonymous - from 1 mo ago

it says tech support but it lies!!! Read full review ›
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 by bgandy - from 1 mo ago

spoke to Gilbert Very helpful on resolving my problem! Read full review ›
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 by Hughes Customer - from 1 mo ago

my package after 1 month was supposed to be $35.99 plus tax.....got charged $62!!! Now I'm stuck trying to talk with a foreigner!! Read full review ›
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 by RealtorJames - from 1 mo ago

After finding this post, I was able to get my billing charges credited for past 9 months when i spoke with the Executive office and Roger Kl Read full review ›
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 by Fedup - from 1 mo ago

Service doesn't work! And I can't get anyone on the phone with authority. Read full review ›
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 by Richard - from 2 mos ago

They do not understand that no system light means no connection the read a book and have no cline worst support ever and want to charge you Read full review ›
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 by loranwes - from 2 mos ago

Got the run around until I did exactly as instructed above. You MUST press 0 to get Executive Account Support and a prompt resolution to you Read full review ›
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 by loranwes - from 2 mos ago

Did not get the Executive Account Customer service with this number. Had to call twice. First time there was a bad connection and rep could Read full review ›
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 by mich - from 2 mos ago

cancelled service 4 mos ago; sent back equipment in box they sent and thought all was well until last Monday when $214.50 was taken from chk Read full review ›
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