Hughesnet Customer Reviews

HomeRead Customer ReviewsHughesnet Customer Reviews

Hughesnet Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
19.8
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how Hughesnet has done over time on our Hughesnet ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Hughesnet too - we need to keep each other informed!


Recent Hughesnet Reviews 1 - 15 of 204

Write your own review... 

 by GreenSage420 - from 1 day ago

Finally I was able to quickly reach a competent, English-speaking representative!! My concerns were promptly and efficiently addressed after Read full review ›
Write your own review... 

 by screwhughesnet - from 7 days ago

DO NOT RECOMMEND. Please, save yourself the trouble and find a different ISP. I would not tell the worst enemy to use this company. They wil Read full review ›
Write your own review... 

 by Pleasedon'tusehughesnet - from 7 days ago

Really horrible company. If I could give them 0/5 starts, I would. Prices WAY too high. Cancelled service, returned their stuff and called t Read full review ›
Write your own review... 

 by HUGHESNETSUCKS - from 7 days ago

Worst internet company I have ever used. Outrageous prices. Horrible customer service reps. Returned my equipment and was still charged 324. Read full review ›
Write your own review... 

 by creekwalker - from 15 days ago

Wow! I wish I had this number throughout the 9 years I had Hughes. Awesome number and service. I was calling to cancel my service and it Read full review ›
Write your own review... 

 by Anonymous - from 15 days ago

Start with the first issue ... Takes 2-5 minutes just to look at craigslist, eBay or even offer up... When I first contacted within the firs Read full review ›
Write your own review... 

 by Anonymous - from 22 days ago

confusing Read full review ›
Write your own review... 

 by confused - from 22 days ago

very confusing explenation concerning why they charged different amounts practically every month. they forgot to give us a discount that we Read full review ›
Write your own review... 

 by NEVERUSEHUGESNET - from 24 days ago

The worse service ever! The service is slow and not worth it and when you cancel they still continue to bill you. Took literally almost thre Read full review ›
Write your own review... 

 by montclairefarms@aol.com - from 1 mo ago

Could not provide service as promised and then tried to get $500 from me. Unbelievably HORRIBLE! DO NOT BE FOOLED! TOTAL RIP OFF! Read full review ›
Write your own review... 

 by checkspast - from 1 mo ago

Spoke with Charlie who was absolutely amazing. A technician is scheduled to come out tomorrow. YAY! Read full review ›
Write your own review... 

 by agseventyfour - from 1 mo ago

I got Huges net about two months ago. After awhile it got slower and slower. I called in to correct it, spent about three hours fooling ar Read full review ›
Write your own review... 

 by PissedOff - from 1 mo ago

Continual issues that are never resolved, poor communication ability on their whole staff. Issue after issue. The ONLY thing they seem to be Read full review ›
Write your own review... 

 by DC - from 1 mo ago

They came out and hooked me up. Speed was very slow. Upload was 20% of what was quoted. They would not send anyone out. Spent over 2 hou Read full review ›
Write your own review... 

 by anon - from 1 mo ago

After getting nowhere with regular hughes personnel who just read from scripts, This person helped me right away. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Hughesnet information besides reviews

Most commonly sought information by Hughesnet customers looking for reviews