HughesNet: I AM SOOO DISSAPOINTED WITH THERE SERVICE. I ON...
A HughesNet customer review by GetHuman user ~HUGHES SUCKS from November 22nd, 2017
Background on ~HUGHES SUCKS's case
GetHuman: ~HUGHES SUCKS - can you tell our other HughesNet customers when your case took place?
~HUGHES SUCKS: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to HughesNet, and if so, how?
GetHuman: And which of these common HughesNet customer issues best describes the reason you wanted to talk to them?
(Shows ~HUGHES SUCKS a list of common HughesNet problems)
~HUGHES SUCKS: "Change plan" was why I was trying to call.
~HUGHES SUCKS's review of HughesNet customer service
GetHuman: So how would you sum up your experience for GetHuman's HughesNet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HUGHES SUCKS: I AM SOOO DISSAPOINTED WITH THERE SERVICE. I ONLY SIGNED UP WITH THEM BECAUSE DIRECTV PRESENTED A DISCOUT THAT WAS HARDLYA DISCOUNT!! HUGHES NET ***** VERY BADLY. SLOW SLOW SPEEDS ..THEY HAVE THE NERVE TO SAY THAT YOU RAN OUT OF MAGS FOR UPLOAD * DOWN LOAD. AFTER PAYING SOOO MUCH ALREADY. IT WAS A VERY HORRIBLE EXPERIENCE FOR OUR FAMILY TO HAVE TO DEAL WITH HUGHES NE. BTW VERY BAD CUATOMER SERVICE.WE TOTALLY GOT SUCKERED AND BURNED. DONT BE NEXT!!!
GetHuman: Let's quantify your experience contacting HughesNet. On a scale of 1 to 5, how easy is it go get help on a HughesNet problem?
~HUGHES SUCKS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HUGHES SUCKS: I'd give them a four out of five on communication.
GetHuman: And what about HughesNet's ability to quickly and effectively address your problem?
~HUGHES SUCKS: For that I would say three out of five.
GetHuman: And finally- any advice for other HughesNet customers?
~HUGHES SUCKS: Call them early in the day or late. Don't forget any personal or account information you might need for HughesNet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HUGHES SUCKS taken from his HughesNet customer service problem that occurred on November 14th, 2017.