HughesNet: The worst internet service ever and very horrib...
A HughesNet customer review by GetHuman user ~hughes suck from November 22nd, 2017
Background on ~hughes suck's case
GetHuman: ~hughes suck - can you tell our other HughesNet customers when your case took place?
~hughes suck: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to HughesNet, and if so, how?
GetHuman: And which of these common HughesNet customer issues best describes the reason you wanted to talk to them?
(Shows ~hughes suck a list of common HughesNet problems)
~hughes suck: "Overcharge/Strange charge" was why I was trying to call.
~hughes suck's review of HughesNet customer service
GetHuman: So how would you sum up your experience for GetHuman's HughesNet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hughes suck: The worst internet service ever and very horrible customer service ever.
GetHuman: Let's quantify your experience contacting HughesNet. On a scale of 1 to 5, how easy is it go get help on a HughesNet problem?
~hughes suck: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hughes suck: I'd give them a five out of five on communication.
GetHuman: And what about HughesNet's ability to quickly and effectively address your problem?
~hughes suck: For that I would say four out of five.
GetHuman: And finally- any advice for other HughesNet customers?
~hughes suck: Call them early in the day or late. Don't forget any personal or account information you might need for HughesNet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hughes suck taken from his HughesNet customer service problem that occurred on November 14th, 2017.