HughesNet: I got the call center in TX. No wait. English.
A HughesNet customer review by GetHuman user ~Ty the Guy from November 25th, 2017
Background on ~Ty the Guy's case
GetHuman: ~Ty the Guy - can you tell our other HughesNet customers when your case took place?
~Ty the Guy: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to HughesNet, and if so, how?
GetHuman: And which of these common HughesNet customer issues best describes the reason you wanted to talk to them?
(Shows ~Ty the Guy a list of common HughesNet problems)
~Ty the Guy: "Overcharge on Account" was why I was trying to call.
~Ty the Guy's review of HughesNet customer service
GetHuman: So how would you sum up your experience for GetHuman's HughesNet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ty the Guy: I got the call center in TX. No wait. English.
GetHuman: Let's quantify your experience contacting HughesNet. On a scale of 1 to 5, how easy is it go get help on a HughesNet problem?
~Ty the Guy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ty the Guy: I'd give them a four out of five on communication.
GetHuman: And what about HughesNet's ability to quickly and effectively address your problem?
~Ty the Guy: For that I would say one out of five.
GetHuman: And finally- any advice for other HughesNet customers?
~Ty the Guy: Call them early in the day or late. Don't forget any personal or account information you might need for HughesNet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ty the Guy taken from his HughesNet customer service problem that occurred on November 20th, 2017.