Hulu: Said phone * only for new customers or people w...
A Hulu customer review by GetHuman user ~maryann beck from November 21st, 2017
Background on ~maryann beck's case
GetHuman: ~maryann beck - can you tell our other Hulu customers when your case took place?
~maryann beck: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~maryann beck a list of common Hulu problems)
~maryann beck: "Lower my bill" was why I was trying to call.
~maryann beck's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maryann beck: Said phone * only for new customers or people wanting to sign up.
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~maryann beck: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maryann beck: I'd give them a two out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~maryann beck: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~maryann beck: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maryann beck taken from his Hulu customer service problem that occurred on November 17th, 2017.