Hulu: Received answering machine and was told message...
A Hulu customer review by GetHuman user ~Mary Alice from November 24th, 2017
Background on ~Mary Alice's case
GetHuman: ~Mary Alice - can you tell our other Hulu customers when your case took place?
~Mary Alice: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary Alice a list of common Hulu problems)
~Mary Alice: "Update account information" was why I was trying to call.
~Mary Alice's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary Alice: Received answering machine and was told messages are full.
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Mary Alice: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary Alice: I'd give them a four out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Mary Alice: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Mary Alice: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary Alice taken from his Hulu customer service problem that occurred on November 22nd, 2017.