Hulu: as promised very satisfied
A Hulu customer review by GetHuman user ~Jeanne Ruh from November 24th, 2017
Background on ~Jeanne Ruh's case
GetHuman: ~Jeanne Ruh - can you tell our other Hulu customers when your case took place?
~Jeanne Ruh: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeanne Ruh a list of common Hulu problems)
~Jeanne Ruh: "Upgrade/Downgrade Account" was why I was trying to call.
~Jeanne Ruh's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeanne Ruh: as promised very satisfied
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Jeanne Ruh: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeanne Ruh: I'd give them a five out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Jeanne Ruh: For that I would say four out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Jeanne Ruh: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeanne Ruh taken from his Hulu customer service problem that occurred on November 16th, 2017.