Humana Medicare Claims: Called this number several times. Could never...

A Humana Medicare Claims customer review by GetHuman user ~Anonymous from November 22nd, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Humana Medicare Claims customers when your case took place?
~Anonymous: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to Humana Medicare Claims, and if so, how?
~Anonymous: I used the 800-457-4708 number I found for on the GetHuman Humana Medicare Claims customer phone number page I was on: Humana Medicare Claims Customer Service Phone Number
GetHuman: And which of these common Humana Medicare Claims customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Humana Medicare Claims problems)
~Anonymous: "Coverage question" was why I was trying to call.

~Anonymous's review of Humana Medicare Claims customer service

GetHuman: So how would you sum up your experience for GetHuman's Humana Medicare Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Called this number several times. Could never reach a live person. spent an hour and called ** times.
GetHuman: Let's quantify your experience contacting Humana Medicare Claims. On a scale of 1 to 5, how easy is it go get help on a Humana Medicare Claims problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Humana Medicare Claims's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Humana Medicare Claims customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Medicare Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Humana Medicare Claims customer service problem that occurred on November 20th, 2017.

Humana Medicare Claims

1.00 of 5 stars | 22 reviews

~Anonymous's Humana Medicare Claims Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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