Humana Prescription Drug Plan: They told me to call back!

A Humana Prescription Drug Plan customer review by GetHuman user ~linda wl ane from November 18th, 2017

Background on ~linda wl ane's case

GetHuman: ~linda wl ane - can you tell our other Humana Prescription Drug Plan customers when your case took place?
~linda wl ane: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Humana Prescription Drug Plan, and if so, how?
~linda wl ane: I used the 800-865-8715 number I found for on the GetHuman Humana Prescription Drug Plan customer phone number page I was on: Humana Prescription Drug Plan Customer Service Phone Number
GetHuman: And which of these common Humana Prescription Drug Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~linda wl ane a list of common Humana Prescription Drug Plan problems)
~linda wl ane: "Product information" was why I was trying to call.

~linda wl ane's review of Humana Prescription Drug Plan customer service

GetHuman: So how would you sum up your experience for GetHuman's Humana Prescription Drug Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda wl ane: They told me to call back!
GetHuman: Let's quantify your experience contacting Humana Prescription Drug Plan. On a scale of 1 to 5, how easy is it go get help on a Humana Prescription Drug Plan problem?
~linda wl ane: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda wl ane: I'd give them a two out of five on communication.
GetHuman: And what about Humana Prescription Drug Plan's ability to quickly and effectively address your problem?
~linda wl ane: For that I would say three out of five.
GetHuman: And finally- any advice for other Humana Prescription Drug Plan customers?
~linda wl ane: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Prescription Drug Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda wl ane taken from his Humana Prescription Drug Plan customer service problem that occurred on November 13th, 2017.

Humana Prescription Drug Plan

1.60 of 5 stars | 37 reviews

~linda wl ane's Humana Prescription Drug Plan Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Humana Prescription Drug Plan, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Humana Prescription Drug Plan in any way.

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