Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
21.5
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Humana Reviews 1 - 15 of 129

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 by BurnsBabe - from 8 days ago

I called because I didn't understand a code on my bill. (Initially, I was supposed to pay no premium, but I added dental and so pay a small Read full review ›
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 by MARI - from 12 days ago

WAS TRANSFERED AFTER A WAIT TIME OF 22 MINUETES AND THEN THE CALL WAS DROPPED CALLED BACK AND WAS ON HOLD INEXCESS OF 25 MINUTES JUST TO BE Read full review ›
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 by gwpriester - from 14 days ago

Humana - I hope you are reading this. Your phone queue sucks. It is totally convoluted. If you really care about your customers, then make i Read full review ›
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 by TIna Mitchell - from 14 days ago

Next for Humana to authorize a test. Read full review ›
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 by nobody - from 15 days ago

Absolutely no communication what so ever. A total black out. I have tried to pay my monthly premium for 2 days and have had luck. With the w Read full review ›
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 by i'm stupid - from 27 days ago

after 6 months of trying to get Humana to pay a claim, and hours of getting the run around thru the humana maze of idiots. I find out my doc Read full review ›
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 by Estrella Rosado - from 1 mo ago

Got immediate help. The Service was great. Thank you very much. Read full review ›
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 by berb - from 1 mo ago

Worse customer service ever. People are nice, but nothing they say turns out to be true. I'm still waiting a month for an appeal that should Read full review ›
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 by baba - from 1 mo ago

waited 40 minutes, they hung up. Tried GetHuman's callback service, they called back, got transferred twice, back on a long wait. no good. Read full review ›
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 by leonides alvarado jr - from 1 mo ago

need to get some to talk and not get the run around trying fine the rt choice spent one day 11th 4 hr and still dent get anyone all all, w Read full review ›
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 by Anonymous - from 1 mo ago

call went right threw4 Read full review ›
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 by Anonymous - from 1 mo ago

trying to get a list of providers and im not a member Read full review ›
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 by Anonymous - from 1 mo ago

perfect!...BINGO! Read full review ›
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 by Anonymous - from 2 mos ago

went right through Read full review ›
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 by Anonymous - from 2 mos ago

How can anyone be expected to be on hold for an hour or more. Ridiculous. I will be dropping Humana ASAP Read full review ›
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