Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
26.1
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Humana Reviews 1 - 15 of 64

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 by dental office manager - from 6 days ago

Could not understand two of the people I spoke. Was transferred three times. One hung on me when I asked where they were located. Please Read full review ›
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 by Anonymous - from 17 days ago

I got through pretty quick Read full review ›
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 by hate ins companies - from 23 days ago

I called from a providers office 2 times and never did get anyone to answer. Read full review ›
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 by Anonymous - from 23 days ago

this sucks Read full review ›
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 by sthartzog - from 25 days ago

The individuals I talked to were very good. I had to be transferred to another department and this was handled very quickly. The only proble Read full review ›
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 by lindaz48 - from 27 days ago

any informatin asked for was not found Read full review ›
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 by Anonymous - from 1 mo ago

The wait is entirely too long. No one can seem to tell me who sent the claim. They keep giving me the Physicians private cell number. That c Read full review ›
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 by Anonymous - from 1 mo ago

I had to hang up before being able to talk to anyone Read full review ›
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 by Anonymous - from 1 mo ago

THESE IDIOTS ARE CLOSED SUNDAYS--NOT A 24 HOUR NUMBER Read full review ›
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 by sbrandes - from 1 mo ago

if you want to talk to a person, it's only Monday thru Friday 7 am to 7 pm. 24 hours if you want automated info on your coverage. Billing Read full review ›
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 by Lynn - from 1 mo ago

This was a horrible call becuz the rep never asked any questions that would assist her with getting me to the right person she just transfe Read full review ›
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 by Anonymous - from 1 mo ago

Got through instantly had no problems Read full review ›
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 by still waiting - from 1 mo ago

After waiting days and hours for the DENTAl customer service number I tried this but it is ONLY good for service providers, not members. Read full review ›
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 by you got it - from 1 mo ago

There are no answers I hope you go out of the health care business., facebook needs to have this information Read full review ›
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 by Anonymous - from 1 mo ago

Was told to call back another time, of course its Friday afternoon. New program next year because of horrible service Read full review ›
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