Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
20.4
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Humana Reviews 1 - 15 of 105

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 by Keelfoot - from 2 days ago

This will work, but you may have to push an unexpected button or give a response that is NOT "speak to a representative". Read full review ›
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 by techgal - from 3 days ago

Could not help with just telling me the process to cancel the policy. Have to talk to billing and enrollment specialist. Said could transfer Read full review ›
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 by Anonymous - from 9 days ago

They were fine on the call. I have no complaints. Read full review ›
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 by jegel8487@aol.com - from 15 days ago

This was the only number on which I was able to speak to a human after trying several other Humana numbers, including the one on my card! It Read full review ›
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 by Anonymous - from 16 days ago

Thank you for this number as my questions were answered and for the first time talking with Humana, I was not frustrated! Read full review ›
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 by insurance lady - from 30 days ago

Live person answered phone, issue resolved shortly thereafter. perfect # Read full review ›
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 by OKsoFar - from 30 days ago

Talked to a customer service person within 3 minutes of calling: was not transferred, did not have to press 0. Supposed to get confirmatio Read full review ›
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 by Anonymous - from 1 mo ago

transfered many times never got the right person till the end and my questions were not answered Read full review ›
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 by Ruth Messing - from 1 mo ago

Still had to press 0 repeatedly, repeatedly, repeatedly until someone finally answered. Read full review ›
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 by Ruth Messing - from 1 mo ago

Never could get to a live human being. Tried your system of pressing 0 immediately and didn't work. Had to wait through 15 minutes of menu Read full review ›
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 by Anonymous - from 1 mo ago

transferred to wrong number 3 times asked for supervisor but no one came to phone Read full review ›
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 by neverneverland - from 2 mos ago

Very helpful when you get a live person on the phone. Read full review ›
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 by coralroses - from 2 mos ago

THANKS!! My mom was getting frustrated trying to contact Humana about her prescription plan by their automated torture device. I found your Read full review ›
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 by Anonymous - from 2 mos ago

i was other numbers i tried had no live rep option. the rep i got was great, but she had to transfer me to another rep,, and then a third. Read full review ›
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 by MB - from 2 mos ago

Representative was courteous and helpful! Excellent experience. Read full review ›
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