Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
20.8
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Humana Reviews 1 - 15 of 129

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 by i'm stupid - from 1 day ago

after 6 months of trying to get Humana to pay a claim, and hours of getting the run around thru the humana maze of idiots. I find out my doc Read full review ›
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 by Estrella Rosado - from 8 days ago

Got immediate help. The Service was great. Thank you very much. Read full review ›
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 by berb - from 10 days ago

Worse customer service ever. People are nice, but nothing they say turns out to be true. I'm still waiting a month for an appeal that should Read full review ›
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 by baba - from 16 days ago

waited 40 minutes, they hung up. Tried GetHuman's callback service, they called back, got transferred twice, back on a long wait. no good. Read full review ›
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 by leonides alvarado jr - from 21 days ago

need to get some to talk and not get the run around trying fine the rt choice spent one day 11th 4 hr and still dent get anyone all all, w Read full review ›
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 by Anonymous - from 22 days ago

call went right threw4 Read full review ›
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 by Anonymous - from 29 days ago

trying to get a list of providers and im not a member Read full review ›
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 by Anonymous - from 1 mo ago

perfect!...BINGO! Read full review ›
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 by Anonymous - from 1 mo ago

went right through Read full review ›
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 by Anonymous - from 1 mo ago

How can anyone be expected to be on hold for an hour or more. Ridiculous. I will be dropping Humana ASAP Read full review ›
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 by anonymous4 - from 1 mo ago

i hit zero a lot and ended up with a recording that it would be 12 minute wait. I re-called, went through the prompts and got a human right Read full review ›
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 by Anonymous - from 1 mo ago

STILL TAKING MY PREMIUMS OUT WHEN I NO LONGER HAVE THESE THIEVES AS INSURANCE. Read full review ›
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 by not happy - from 1 mo ago

I have called 4 time to try to cancel my policy. I have been told three times it was canceled and not to worry and the 4th time that I would Read full review ›
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 by Anonymous - from 2 mos ago

Charged my bank account for my OLD insurance plan on Jan 2 @ midnight. Sat Jan 3 called to get reimbursed. Cannot reach anyone!! HUMANA S Read full review ›
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 by Debo - from 2 mos ago

It was great not having to go thru multiple gyrations to get thru. The service could not have been better. Many Thanks! Read full review ›
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