Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
24.2
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Humana Reviews 1 - 15 of 80

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 by bboth - from 2 days ago

I was connected to a rep in just a few minutes. She was very nice and professional. She answered all my questions about a billing concern Read full review ›
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 by Art - from 2 days ago

[ am looking forward to open enrollment and it won't be with Humana. My personal feeling Humana as poor service my medical needs are not bei Read full review ›
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 by ayjake - from 5 days ago

I receive 10 pages of Humana recap on my drug plan each month. On p 6 it lists out of pocket expenses, but does not include my out of pocket Read full review ›
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 by CoolOne - from 12 days ago

Can't talk to anyone except business hours. NO email address! Read full review ›
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 by terrinhaley - from 22 days ago

Drea (DXR3568} was my representative. she made the experience pleasant and was courteous, efficient and effective. really good work. Read full review ›
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 by Peter - from 30 days ago

After 10 min. a representative speak to me but she could not even tried to understand my name correct. Maybe that why it does not show up in Read full review ›
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 by Anonymous - from 1 mo ago

Spoke with representative who could not assist me and transferred my call to India, which was even less helpful... Humana has not previousl Read full review ›
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 by Anonymous - from 1 mo ago

needed to talk to a real person Read full review ›
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 by COSMO - from 2 mos ago

HAD A QUESTION ABOUT ER VISITS. ANSWERED AND OFF THE PHONE IN LESS THAN 3 MINUTES Read full review ›
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 by LjC - from 2 mos ago

CAn get no help, no one I talked to can find what I need. I am sorry I am stuck with this insurance. They seem more concerned with selling n Read full review ›
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 by Anonymous - from 2 mos ago

very helpful in trying to solve a problem that they are still working on. Read full review ›
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 by donna28r - from 2 mos ago

It has been 7 days and you are refusing to help me with my issue. I have contact the BBB b/c you gave me a PCP that is retired. I want this Read full review ›
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 by tburges - from 2 mos ago

I kept getting bounced around voice response menu so I just hit zero and got right in. Read full review ›
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 by humana - from 2 mos ago

call humana 5 times to cancelled insurance because of soo much confusion and I was signed up for dentist insurance and DID NOT ask for it Read full review ›
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 by dental office manager - from 3 mos ago

Could not understand two of the people I spoke. Was transferred three times. One hung on me when I asked where they were located. Please Read full review ›
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