Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.4
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Humana Reviews 1 - 15 of 105

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 by kellyn - from 14 hrs ago

I pressed 0 three times.. then they did help at all transferring me to a number that isn't even affiliated with their humana Read full review ›
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 by dt - from 1 day ago

Big joke Read full review ›
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 by Anonymous - from 1 day ago

excellent Read full review ›
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 by Anonymous - from 15 days ago

Getting a hold of Humana is the most off-putting company I have dealt with in years. They must make it intentionally hard to get a hold of Read full review ›
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 by @%&$ - from 19 days ago

great !! Read full review ›
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 by Anonymous - from 21 days ago

After holding & being disconnected several times, I decided to "gethuman". Scott called my provider and 3wayed to get my problem solved. Read full review ›
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 by frederick - from 21 days ago

the company stinks Read full review ›
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 by Anonymous - from 21 days ago

stinks Read full review ›
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 by PlumCrazy - from 21 days ago

Service rep put me on hold at least 4 times, could not pronounce the name of my Rx, and eventually tried to transfer me to Rightsource to no Read full review ›
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 by Anonymous - from 1 mo ago

You need to have a human being answer when calling the other numbers listed in the book. Really irritating when you can't talk to a human wh Read full review ›
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 by Anonymous - from 1 mo ago

This was very helpful Read full review ›
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 by Anonymous - from 1 mo ago

After multiple attempts to reach a human at 800 833-6917 and being transferred and disconnected, I spoke with Kaylee. YAY!! Read full review ›
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 by Anonymous - from 1 mo ago

Placed in que; never got to an agent; after 70 min of waiting hung up. called next day 8AM and told wait time is over 40 min. Read full review ›
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 by Anonymous - from 1 mo ago

Was connected to someone who was able to transfer me to the department I needed. No wait time, and all of my questions were resolved easily. Read full review ›
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 by Anonymous - from 1 mo ago

kept getting "disconnected" and service rep said they couldn't return my call. kept having to call in and listen to automated system and it Read full review ›
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