Humana Customer Reviews

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Humana Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.1
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Humana Reviews 1 - 15 of 80

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 by Anonymous - from 4 days ago

You need to have a human being answer when calling the other numbers listed in the book. Really irritating when you can't talk to a human wh Read full review ›
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 by Anonymous - from 5 days ago

This was very helpful Read full review ›
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 by Anonymous - from 12 days ago

After multiple attempts to reach a human at 800 833-6917 and being transferred and disconnected, I spoke with Kaylee. YAY!! Read full review ›
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 by Anonymous - from 18 days ago

Placed in que; never got to an agent; after 70 min of waiting hung up. called next day 8AM and told wait time is over 40 min. Read full review ›
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 by Anonymous - from 20 days ago

Was connected to someone who was able to transfer me to the department I needed. No wait time, and all of my questions were resolved easily. Read full review ›
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 by Anonymous - from 20 days ago

kept getting "disconnected" and service rep said they couldn't return my call. kept having to call in and listen to automated system and it Read full review ›
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 by Anonymous - from 26 days ago

great Read full review ›
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 by Doris49 - from 27 days ago

WAS BLESSED WITH A GREAT REP., TOOK HIM A MINUTE TO TRANSFER ME OVER TO THE DEPT. I REALLY NEEDED TO TALK TO. OTHER THAN THAT, EVERYTHING WA Read full review ›
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 by Ruth Brickenden - from 1 mo ago

I Tried to contact the pharmacy, and after I waiting a log time, I get disconnected. 954 2179490 my name Ruth, from Vacation Village Resorts Read full review ›
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 by bboth - from 1 mo ago

I was connected to a rep in just a few minutes. She was very nice and professional. She answered all my questions about a billing concern Read full review ›
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 by Art - from 1 mo ago

[ am looking forward to open enrollment and it won't be with Humana. My personal feeling Humana as poor service my medical needs are not bei Read full review ›
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 by ayjake - from 1 mo ago

I receive 10 pages of Humana recap on my drug plan each month. On p 6 it lists out of pocket expenses, but does not include my out of pocket Read full review ›
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 by CoolOne - from 1 mo ago

Can't talk to anyone except business hours. NO email address! Read full review ›
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 by terrinhaley - from 2 mos ago

Drea (DXR3568} was my representative. she made the experience pleasant and was courteous, efficient and effective. really good work. Read full review ›
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 by Peter - from 2 mos ago

After 10 min. a representative speak to me but she could not even tried to understand my name correct. Maybe that why it does not show up in Read full review ›
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