Humana: There are no answers I hope you go out of*the h...
A Humana customer review by GetHuman user ~you got it from November 20th, 2017
Background on ~you got it's case
GetHuman: ~you got it - can you tell our other Humana customers when your case took place?
~you got it: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Humana, and if so, how?
GetHuman: And which of these common Humana customer issues best describes the reason you wanted to talk to them?
(Shows ~you got it a list of common Humana problems)
~you got it: "Check on a Claim" was why I was trying to call.
~you got it's review of Humana customer service
GetHuman: So how would you sum up your experience for GetHuman's Humana customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~you got it: There are no answers I hope you go out of*the health care business., facebook needs to have this information
GetHuman: Let's quantify your experience contacting Humana. On a scale of 1 to 5, how easy is it go get help on a Humana problem?
~you got it: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~you got it: I'd give them a three out of five on communication.
GetHuman: And what about Humana's ability to quickly and effectively address your problem?
~you got it: For that I would say four out of five.
GetHuman: And finally- any advice for other Humana customers?
~you got it: Call them early in the day or late. Don't forget any personal or account information you might need for Humana to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~you got it taken from his Humana customer service problem that occurred on November 16th, 2017.