Imed.com: Number doesn't work. According to "Jerico" of...

A Imed.com customer review by GetHuman user ~HoppingMad from November 11th, 2017

Background on ~HoppingMad's case

GetHuman: ~HoppingMad - can you tell our other Imed.com customers when your case took place?
~HoppingMad: Sure. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Imed.com, and if so, how?
~HoppingMad: I used a help page I found on the GetHuman Imed.com customer service contact info page: Contact Imed.com Customer Service
GetHuman: And which of these common Imed.com customer issues best describes the reason you wanted to talk to them?
(Shows ~HoppingMad a list of common Imed.com problems)
~HoppingMad: "Track order" was why I was trying to contact.

~HoppingMad's review of Imed.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Imed.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HoppingMad: Number doesn't work. According to "Jerico" of the company, they are no longer in business. I had to take my problem to my credit card company to get my money back. i.med will take your money & never fill the orders. I will be placing a complaint with the FTC and Consumer Fraud agency.
GetHuman: Let's quantify your experience contacting Imed.com. On a scale of 1 to 5, how easy is it go get help on a Imed.com problem?
~HoppingMad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HoppingMad: I'd give them a two out of five on communication.
GetHuman: And what about Imed.com's ability to quickly and effectively address your problem?
~HoppingMad: For that I would say three out of five.
GetHuman: And finally- any advice for other Imed.com customers?
~HoppingMad: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Imed.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HoppingMad taken from his Imed.com customer service problem that occurred on November 7th, 2017.

Imed.com

3.67 of 5 stars | 2 reviews

~HoppingMad's Imed.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Imed.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Imed.com in any way.

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