EPPICard: wanted to ask one simple question nobody could...

A EPPICard customer review by GetHuman user ~shy from November 25th, 2017

Background on ~shy's case

GetHuman: ~shy - can you tell our other EPPICard customers when your case took place?
~shy: Sure. It was late at night, on November 16th.
GetHuman: Did you reach out to EPPICard, and if so, how?
~shy: I used the 888-393-5866 number I found for on the GetHuman EPPICard customer phone number page I was on: EPPICard Customer Service Phone Number
GetHuman: And which of these common EPPICard customer issues best describes the reason you wanted to talk to them?
(Shows ~shy a list of common EPPICard problems)
~shy: "Question" was why I was trying to call.

~shy's review of EPPICard customer service

GetHuman: So how would you sum up your experience for GetHuman's EPPICard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shy: wanted to ask one simple question nobody could help just need to know how long it takes for me to receive my card since i got paid via uplink but have not received my card!!!
GetHuman: Let's quantify your experience contacting EPPICard. On a scale of 1 to 5, how easy is it go get help on a EPPICard problem?
~shy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shy: I'd give them a one out of five on communication.
GetHuman: And what about EPPICard's ability to quickly and effectively address your problem?
~shy: For that I would say one out of five.
GetHuman: And finally- any advice for other EPPICard customers?
~shy: Call them early in the day or late. Don't forget any personal or account information you might need for EPPICard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shy taken from his EPPICard customer service problem that occurred on November 16th, 2017.

EPPICard

1.25 of 5 stars | 33 reviews

~shy's EPPICard Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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