Indianapolis Power & Light Co: weighted ** minutes on the line to report an ou...

A Indianapolis Power & Light Co customer review by GetHuman user ~tj sparkey from November 16th, 2017

Background on ~tj sparkey's case

GetHuman: ~tj sparkey - can you tell our other Indianapolis Power & Light Co customers when your case took place?
~tj sparkey: Yes. It was afternoon, on November 7th.
GetHuman: Did you reach out to Indianapolis Power & Light Co, and if so, how?
~tj sparkey: I used the 888-261-8222 number I found for on the GetHuman Indianapolis Power & Light Co customer phone number page I was on: Indianapolis Power & Light Co Customer Service Phone Number
GetHuman: And which of these common Indianapolis Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows ~tj sparkey a list of common Indianapolis Power & Light Co problems)
~tj sparkey: "Setup service" was why I was trying to call.

~tj sparkey's review of Indianapolis Power & Light Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tj sparkey: weighted ** minutes on the line to report an outage and didn't get anyone
GetHuman: Let's quantify your experience contacting Indianapolis Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Power & Light Co problem?
~tj sparkey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tj sparkey: I'd give them a three out of five on communication.
GetHuman: And what about Indianapolis Power & Light Co's ability to quickly and effectively address your problem?
~tj sparkey: For that I would say one out of five.
GetHuman: And finally- any advice for other Indianapolis Power & Light Co customers?
~tj sparkey: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tj sparkey taken from his Indianapolis Power & Light Co customer service problem that occurred on November 7th, 2017.

Indianapolis Power & Light Co

1.88 of 5 stars | 2 reviews

~tj sparkey's Indianapolis Power & Light Co Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Indianapolis Power & Light Co, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Indianapolis Power & Light Co in any way.

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