Indianapolis Star: I need to talk to a person about my paper not g...

A Indianapolis Star customer review by GetHuman user ~stamper from November 26th, 2017

Background on ~stamper's case

GetHuman: ~stamper - can you tell our other Indianapolis Star customers when your case took place?
~stamper: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Indianapolis Star, and if so, how?
~stamper: I used the 317-444-4444 number I found for on the GetHuman Indianapolis Star customer phone number page I was on: Indianapolis Star Customer Service Phone Number
GetHuman: And which of these common Indianapolis Star customer issues best describes the reason you wanted to talk to them?
(Shows ~stamper a list of common Indianapolis Star problems)
~stamper: "Delivery problem" was why I was trying to call.

~stamper's review of Indianapolis Star customer service

GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stamper: I need to talk to a person about my paper not getting here or getting only part of it. This has happen the last * sundays ..... and the paper always gets here late . I have never been able to get to talk to a person
GetHuman: Let's quantify your experience contacting Indianapolis Star. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Star problem?
~stamper: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stamper: I'd give them a three out of five on communication.
GetHuman: And what about Indianapolis Star's ability to quickly and effectively address your problem?
~stamper: For that I would say four out of five.
GetHuman: And finally- any advice for other Indianapolis Star customers?
~stamper: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stamper taken from his Indianapolis Star customer service problem that occurred on November 18th, 2017.

Indianapolis Star

2.22 of 5 stars | 68 reviews

~stamper's Indianapolis Star Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Indianapolis Star, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Indianapolis Star in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!