Intex Recreation: I purchase a pool with holes in the liner and c...
A Intex Recreation customer review by GetHuman user ~ANGRY IN MN from November 16th, 2017
Background on ~ANGRY IN MN's case
GetHuman: ~ANGRY IN MN - can you tell our other Intex Recreation customers when your case took place?
~ANGRY IN MN: Yeah. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Intex Recreation, and if so, how?
GetHuman: And which of these common Intex Recreation customer issues best describes the reason you wanted to talk to them?
(Shows ~ANGRY IN MN a list of common Intex Recreation problems)
~ANGRY IN MN: "Complaint" was why I was trying to call.
~ANGRY IN MN's review of Intex Recreation customer service
GetHuman: So how would you sum up your experience for GetHuman's Intex Recreation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANGRY IN MN: I purchase a pool with holes in the liner and called to submit a claim. Now to find out my claim was processed incorrectly in the warehouse and they are shipping me the wrong size line. NOW I have to wait for this one to arrive and send it back to start the process all over again and wait another * weeks for a pool....
GetHuman: Let's quantify your experience contacting Intex Recreation. On a scale of 1 to 5, how easy is it go get help on a Intex Recreation problem?
~ANGRY IN MN: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANGRY IN MN: I'd give them a three out of five on communication.
GetHuman: And what about Intex Recreation's ability to quickly and effectively address your problem?
~ANGRY IN MN: For that I would say one out of five.
GetHuman: And finally- any advice for other Intex Recreation customers?
~ANGRY IN MN: Call them early in the day or late. Don't forget any personal or account information you might need for Intex Recreation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANGRY IN MN taken from his Intex Recreation customer service problem that occurred on November 10th, 2017.