Intuit Customer Reviews

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Intuit Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
30.1
MINUTES - AVERAGE
OVERALL RATING
2.1
OUT OF 5


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Recent Intuit Reviews 1 - 15 of 15

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 by Anonymous - from 1 mo ago

too time consuming for simple, none problem questions. need general information not a solution. there should be one phone no. fop such qu Read full review ›
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 by BillWCH - from 1 mo ago

Level 1 & Level 2 techs IGNORANT about their own product Read full review ›
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 by dpoppitt - from 8 mos ago

A little difficult to understand the accent but the problem was resolved within 5 minutes of being connected. Read full review ›
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 by thomphil - from 9 mos ago

bought a product for $49.95 + shipping. Spent 45 minutes on phone with customer service, had to download 5 different programs to make my $49 Read full review ›
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 by wasted time - from 10 mos ago

Spoke with the office of President said all the right things did nothing, must be SOP. Third call, still no resolution on the phone for over Read full review ›
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 by fresprit53 - from 1 yr ago

I have had to call Intuit 4x's to try to obtain a refund they owe my company due to a duplicate charge. I have a case number assigned to me Read full review ›
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 by frustratedinchicago - from 1 yr ago

can not understand jugdish from the phillipines, and he was absolutely no help in resolving my problem - trying to resolve epay set up error Read full review ›
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 by hrolf - from 1 yr ago

2nd call: automated system kept me waiting f0r 15 minutes on 1st call, than dropped call Read full review ›
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 by 1bigsound - from 1 yr ago

Intuit is wonderful. When ever I call, I don't have to wait very long to talk to someone and they have always answered my questions very we Read full review ›
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 by FrustratedWithIntuit - from 1 yr ago

I always dread calling Intuit. I have had to call them for Quicken and Quickbooks - for various reasons, purchasing checks, registering a ne Read full review ›
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 by none - from 2 yrs ago

no product knowledge, difficulty speaking and understanding english. it seems like intuit would rather not have to interact with customers Read full review ›
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 by bob - from 2 yrs ago

barely understandable, given 3 different numbers to validate moving QuickBooks Pro 2008 to new laptop. disconnected. "sorry to inform you, y Read full review ›
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 by Haynes - from 2 yrs ago

denied my problem existed/poor knowledge of the english language Read full review ›
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 by tflanders1956 - from 3 yrs ago

have absolutely no prioduct knowledge Read full review ›
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 by pridetranport - from 3 yrs ago

they hung up on me multiple times Read full review ›
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