JCPenney.com Customer Reviews

“I went to the JCPenney's Salon in Holyoke, Massachusetts. The WORST service, color and cut. Im highly dissapointed I had to spend alot of mo” Read full review ›

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by mike - from 9 mos ago

“Order#-3454 was purchased 11 days ago, called on Saturday to find out where the cloths were. Was told by customer service that it would be e” Read full review ›

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by InFla - from 9 mos ago

“Placed on hold forever after a person answered. Never came back” Read full review ›

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by onlinereviewers - from 1 yr ago

“A zero. If you deal with JCPenney long enough, you clearly will see the incompetence shine through. The catalog ordering system has becom” Read full review ›

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by d - from 1 yr ago

“their website says 30 seconds.. didnt even come close” Read full review ›

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by Anonymous - from 1 yr ago

“The service was terrible at the Rochester, MN store. Shopping for boots, we asked for a particular pair in a certain size. She brought us a ” Read full review ›

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by missmac10 - from 1 yr ago

“I will bever shop at your store again. After waiting over 2 months for a backordered item i received calls that there were none available in” Read full review ›

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by kierra - from 2 yrs ago

“it was good but the women didnt understand me ” Read full review ›

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by Paul - from 2 yrs ago

“Cut off 3 times. Moved around alot. Really took me about an hour total time to get things straighten around. Found out from the second to ” Read full review ›

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