JVC America: Spoke to a native English speaker, they were in...
A JVC America customer review by GetHuman user ~Erika from November 22nd, 2017
Background on ~Erika 's case
GetHuman: ~Erika - can you tell our other JVC America customers when your case took place?
~Erika : Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to JVC America, and if so, how?
GetHuman: And which of these common JVC America customer issues best describes the reason you wanted to talk to them?
(Shows ~Erika a list of common JVC America problems)
~Erika : "Technical support" was why I was trying to call.
~Erika 's review of JVC America customer service
GetHuman: So how would you sum up your experience for GetHuman's JVC America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Erika : Spoke to a native English speaker, they were incredibly helpful with troubleshooting our car stereo
GetHuman: Let's quantify your experience contacting JVC America. On a scale of 1 to 5, how easy is it go get help on a JVC America problem?
~Erika : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Erika : I'd give them a one out of five on communication.
GetHuman: And what about JVC America's ability to quickly and effectively address your problem?
~Erika : For that I would say one out of five.
GetHuman: And finally- any advice for other JVC America customers?
~Erika : Call them early in the day or late. Don't forget any personal or account information you might need for JVC America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Erika taken from his JVC America customer service problem that occurred on November 18th, 2017.