Jacobs Engineering Group Inc.: Provided the employee verification *. Great help
A Jacobs Engineering Group Inc. customer review by GetHuman user GetHuman-396879 from November 21st, 2017
Background on GetHuman-396879's case
GetHuman: GetHuman-396879 - can you tell our other Jacobs Engineering Group Inc. customers when your case took place?
GetHuman-396879: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Jacobs Engineering Group Inc., and if so, how?
GetHuman: And which of these common Jacobs Engineering Group Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-396879 a list of common Jacobs Engineering Group Inc. problems)
GetHuman-396879: "Setup service" was why I was trying to call.
GetHuman-396879's review of Jacobs Engineering Group Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Jacobs Engineering Group Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-396879: Provided the employee verification *. Great help
GetHuman: Let's quantify your experience contacting Jacobs Engineering Group Inc.. On a scale of 1 to 5, how easy is it go get help on a Jacobs Engineering Group Inc. problem?
GetHuman-396879: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-396879: I'd give them a four out of five on communication.
GetHuman: And what about Jacobs Engineering Group Inc.'s ability to quickly and effectively address your problem?
GetHuman-396879: For that I would say three out of five.
GetHuman: And finally- any advice for other Jacobs Engineering Group Inc. customers?
GetHuman-396879: Call them early in the day or late. Don't forget any personal or account information you might need for Jacobs Engineering Group Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-396879 taken from his Jacobs Engineering Group Inc. customer service problem that occurred on November 16th, 2017.
Jacobs Engineering Group Inc.
5.00 of 5 stars | 4 reviews
GetHuman-396879's Jacobs Engineering Group Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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