JetBlue Airways Customer Review - jm

Home › Read Customer Reviews › JetBlue Airways Reviews › JetBlue Airways Customer Review - jm

Review by jm from Dec 27, 2010

by jm - 1 year ago

“Had a cancelled flight due to weather. Same thing happened last year and I could change my flight on line. They don't let you do it any more and what is worse the line kept disconnecting me for the first 2 hours and when I finally got through to request a refund, it took over 40 minutes to get a live person. This airline used to be great. Now not so much.”

Overall Quality
Communication
Waited

40 mins

Was this helpful?

YES

Add your review

Looking for more info?

More reviews

Contact information

Did You Know

GetHuman works on your mobile phone

No special phone necessary. Any Internet-enabled phone can use GetHuman.com.

When you visit on your cell phone, you'll find a version of the site that is fitted to a smaller screen. After all, you usually use your phone to call companies after visiting GetHuman.

Learn more

Did You Know

My Companies: Your own GetHuman page

No account needed. Takes only seconds. No need to search again and again for that phone number or customer service trick.

Go to My Companies. Quickly build a list of the companies you do business with, and we'll make that list your very own GetHuman page.

Get your page now

Get Mobile