Juniper Bank (Mastercard): I talk with Mr. Arshi,he was very helpful and n...
A Juniper Bank (Mastercard) customer review by GetHuman user ~Farideh Tahaie from November 23rd, 2017
Background on ~Farideh Tahaie's case
GetHuman: ~Farideh Tahaie - can you tell our other Juniper Bank (Mastercard) customers when your case took place?
~Farideh Tahaie: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Juniper Bank (Mastercard), and if so, how?
GetHuman: And which of these common Juniper Bank (Mastercard) customer issues best describes the reason you wanted to talk to them?
(Shows ~Farideh Tahaie a list of common Juniper Bank (Mastercard) problems)
~Farideh Tahaie: "Setup an account" was why I was trying to call.
~Farideh Tahaie's review of Juniper Bank (Mastercard) customer service
GetHuman: So how would you sum up your experience for GetHuman's Juniper Bank (Mastercard) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Farideh Tahaie: I talk with Mr. Arshi,he was very helpful and nice. I did understand him well. He was American.
GetHuman: Let's quantify your experience contacting Juniper Bank (Mastercard). On a scale of 1 to 5, how easy is it go get help on a Juniper Bank (Mastercard) problem?
~Farideh Tahaie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Farideh Tahaie: I'd give them a four out of five on communication.
GetHuman: And what about Juniper Bank (Mastercard)'s ability to quickly and effectively address your problem?
~Farideh Tahaie: For that I would say three out of five.
GetHuman: And finally- any advice for other Juniper Bank (Mastercard) customers?
~Farideh Tahaie: Call them early in the day or late. Don't forget any personal or account information you might need for Juniper Bank (Mastercard) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Farideh Tahaie taken from his Juniper Bank (Mastercard) customer service problem that occurred on November 19th, 2017.